Subject: Re: Product Review #Ref 2023042200301565
From: Newsha Saberi <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Date: Thu, 27 Apr 2023 11:49:23 -0400

Here are screenshot of the products. I would like my reviews for both items be removed. Thank you!

On Apr 27, 2023, at 7:38 AM, Customer Service [email-masked] <[email-masked]> wrote:

Hello Newsha-

Our marketing team is still investigating the removal of your review.  It is possible your review was submitted through a 3rd party program and not through Designer Living.  If this is the case, we may not have access to the original source; however we are continuing to investigate this matter and will provide updates as they become available.  We appreciate your patience and understanding.  Thank you.

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

On Wed, Apr 26, 2023 at 1:10 PM [email-masked] <[email-masked]> wrote:

Hello Newsha-

Our marketing team is currently working on the removal of your review.

We will provide an update as soon as we hear back from them.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Following up on this email. Any updates on this?

> On Apr 22, 2023, at 9:00 AM, [email-masked] wrote:
>
> Thank you for your Email! One of our Customer Service representatives will respond to your inquiry within the next 24 business hours. We have assigned a reference number to your email subject, so please do not change or remove the subject of your email.
>
>
>
> Please note that our business hours of operation are Monday Friday, 7:00am 3:30pm PST.
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> Sincerely,
>
> Designer Living Customer Service
>