Delivered-To: info@designerliving.com
Received: by 2002:a05:7000:34cd:b0:4ad:83a1:cdad with SMTP id a13csp12517mag;
        Wed, 26 Apr 2023 14:35:12 -0700 (PDT)
X-Google-Smtp-Source: ACHHUZ6URSAfSYuHy7TEwmNMcePe5ERNQdAeUeAdywR2NFSArim0YA3fXkUkEaLTYG9FtUhpWRcF
X-Received: by 2002:a05:622a:2c6:b0:3ef:3dc3:4a3e with SMTP id a6-20020a05622a02c600b003ef3dc34a3emr602937qtx.0.1682544912411;
        Wed, 26 Apr 2023 14:35:12 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1682544912; cv=none;
        d=google.com; s=arc-20160816;
        b=uOi9g0rznwohMY5G0p+o/HGDqEKdDB6dauO1QRRt1Dk3nj+yFJ0udlcn0hyMZ55i6e
         OEp8Q9IMLEAjxTzqZqI4rHdNsPqRNfKXt+ZSsoUiW3dbIS4zNcrBCnkd2BsXfKSjPGQo
         D82c6UDk7D0GT2sSJO1pbdYbzPCIldVkeFPMM1Kvv9x5V1Vt683RcjSa9jC3DQH/BJ47
         UI4enlFot9MTdxKlNkeN5HgHNzybwGMMxEzeTY5ZZX32W5OFNEys/aF3rwR0Ha3ZlHsA
         YgZqpVu7nCVsrDIqjZPROZroCGsDczBIcj6O6MUSKIRRpIbVEarO210zfcBRzxEKxSrt
         qPfg==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=content-transfer-encoding:message-id:to:from:subject:mime-version
         :date:sender:dkim-signature;
        bh=aImpFDFkka5WfPo6JTfxHltxZ5hg9SP+lR0wNxlBbhY=;
        b=xZpE2zDeSZPBnJSkBvKTklVFd45OGS5saUXkBCpb9S+Ol7ZddfY62L3DlEGKrRb9Jq
         kaBLC/IVgoVJP0jDtS9Cj3pZwtJZPRrX0HSNPKjJbRIs7LvSikSs25e2Xv+jNXBX6rJi
         rN5cdQ2mZDXWUO1JVbkXdRnht39G7j88fpC46uSMO6fnQdosKXPX/GfK2My9i6wzol5F
         7h8QG9QPxNYeIwaYv5isr2+2K50YUHhcnVw7x4+2/Btpj6jDdliPcgVe6o326kZKikng
         o5RI98vCdZsvqoDQlvlQEQ3DSF2hfs2XQXIex86YfMYZq/282QmF/7ta3/7yajQczMvc
         n8PA==
ARC-Authentication-Results: i=1; mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=oqaPy+zq;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 104.130.123.233 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
Return-Path: <bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com>
Received: from mail.a233.static.mgsend.net (mail.a233.static.mgsend.net. [104.130.123.233])
        by mx.google.com with UTF8SMTPS id l12-20020a05620a0c0c00b0074606147007si10505852qki.679.2023.04.26.14.35.12
        for <info@designerliving.com>
        (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
        Wed, 26 Apr 2023 14:35:12 -0700 (PDT)
Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 104.130.123.233 as permitted sender) client-ip=104.130.123.233;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=oqaPy+zq;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 104.130.123.233 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com;
 q=dns/txt; s=smtp; t=1682544912; x=1682552112; h=Content-Transfer-Encoding:
 Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version:
 Date: Sender: Sender; bh=aImpFDFkka5WfPo6JTfxHltxZ5hg9SP+lR0wNxlBbhY=;
 b=oqaPy+zqrOuDEe0TB39t1/3RKe69GLadJQhVygnVBC7kqg+DfxYnMPnOrxS3+ruu186vOtMwPpBEWgUxHoXfr4bFS1KvBFRkg4VNNl+phH/gxNG9hIDEh6bmYGEBU5cjHj3u7TRqJAjjbYvRrsfCxXlU+R2K1xqNtbsMMefehEk=
X-Mailgun-Sending-Ip: 104.130.123.233
X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0=
Received: from <unknown> (<unknown> []) by 028f17f29a3a with HTTP id
 6449991069d4fd8de4aa598b; Wed, 26 Apr 2023 21:35:12 GMT
Sender: c-0D5A8BE0643A4AFC86E4C27DFC4E3D7C@relay.walmart.com
Date: Wed, 26 Apr 2023 21:35:12 +0000
Mime-Version: 1.0
Subject: Re: Message from Walmart.com Customer:  Initiate a return, 200010964945773
 #Ref 2023042600311663
From: Kelly Thompson <c-0D5A8BE0643A4AFC86E4C27DFC4E3D7C@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
X-Mailgun-Tag: CCCP:SELLER
X-Mailgun-Track-Opens: true
X-Mailgun-Variables: {"incidentId": "0D5A8BE0643A4AFC86E4C27DFC4E3D7C"}
Message-Id: <20230426213512.f65be7df27e7fabe@relay.walmart.com>
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Ok. I will contact Walmart. It=E2=80=99=
s a bummer you can=E2=80=99t trust stores anymore. This is one customer you=
 have lost for more purchases. You may not appreciate customers and their p=
urchasing but I buy from places with good customer service. And I will pass=
 this info on.&nbsp;<div><div><div><br><div dir=3D"ltr">Blessings, Kelly<di=
v>______________</div><div>Kelly Thompson,&nbsp;</div><div><br></div></div>=
<div dir=3D"ltr"><br><blockquote type=3D"cite">On Apr 26, 2023, at 5:27 PM,=
 Designer Living Inc. &lt;s-0D5A8BE0643A4AFC86E4C27DFC4E3D7C@relay.walmart.=
com&gt; wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div dir=
=3D"ltr">=EF=BB=BF<p>Hello Kelly-</p><p><br></p><p>Note that Designer Livin=
g only has a 30 day return frame.&nbsp; If Walmart has a 90 day return poli=
cy, then you will need to work directly with Walmart.</p><p><br></p><p styl=
e=3D"white-space: normal;"><span style=3D"font-family: Arial, sans-serif;">=
Sincerely,</span></p><p style=3D"white-space: normal;"><span style=3D"font-=
family: Arial, sans-serif;">Kyle</span></p><p style=3D"white-space: normal;=
"><span style=3D"font-family: Arial, sans-serif;">Designer Living Customer =
Service</span></p><p style=3D"white-space: normal;"><span style=3D"font-fam=
ily: Arial, sans-serif;">1-888-879-8790</span></p><p style=3D"white-space: =
normal;"><span style=3D"font-family: Arial, sans-serif;">info@designerlivin=
g.com</span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>I=E2=80=99m not worried about the p=
olicy I would like you to honor the policy. It=E2=80=99s about customer ser=
vice and honoring the policy that the store has that you are selling from. =
Thank you!&nbsp;<br><br></p><p>Kelly thompson<br></p><p><br></p><p><br></p>=
<blockquote>On Apr 26, 2023, at 4:40 PM, Designer Living Inc.</blockquote><=
blockquote><p>=EF=BB=BF</p><p>Hello Kelly-</p><p><br></p><p>Unfortunately, =
we can only honor returns that are requested within 30 days since the order=
 was delivered. Don't worry if Walmart has a 90 days return policy you can =
contact the Walmart customer service to further assist you with this one, t=
hanks!</p><p><br></p><p style=3D"white-space: normal;"><span style=3D"font-=
family: Arial, sans-serif;">Sincerely,</span></p><p style=3D"white-space: n=
ormal;"><span style=3D"font-family: Arial, sans-serif;">Kyle</span></p><p s=
tyle=3D"white-space: normal;"><span style=3D"font-family: Arial, sans-serif=
;">Designer Living Customer Service</span></p><p style=3D"white-space: norm=
al;"><span style=3D"font-family: Arial, sans-serif;">1-888-879-8790</span><=
/p><p style=3D"white-space: normal;"><span style=3D"font-family: Arial, san=
s-serif;">info@designerliving.com</span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>That is =
not correct information. We have 90 days to return to Walmart. You need to =
honor their policy. I need to return so I can purchase appropriate bedding.=
 It has not been 90 days. Thank you.&nbsp;<br><br></p><p>Blessings, Kelly</=
p><p>______________</p><p>Kelly Thompson,&nbsp;</p><p><br></p><p><br></p><b=
lockquote>On Apr 26, 2023, at 11:23 AM, Designer Living Inc.</blockquote><b=
lockquote><p>=EF=BB=BF</p><p style=3D"margin-top:5px;margin-right:0;margin-=
bottom: 5px;margin-left:0;background:white"><span style=3D"font-family:'Ari=
al',sans-serif;color:black">Hello Kelly&nbsp;/ Walmart-</span></p><p style=
=3D"margin-top:5px;margin-right:0;margin-bottom: 5px;margin-left:0;backgrou=
nd:white"><span style=3D"font-family:'Arial',sans-serif;color:#222222">&nbs=
p;</span></p><p style=3D"margin-top:5px;margin-right:0;margin-bottom: 5px;m=
argin-left:0"><span style=3D"font-family:'Arial',sans-serif;color:black">Th=
ank you for your email.&nbsp; Unfortunately, your return request is past bo=
th Walmart and Designer Living's 30-day return policy period; for this reas=
on, we are unable to honor your request at this time.</span></p><p style=3D=
"margin-top:5px;margin-right:0;margin-bottom: 5px;margin-left:0"><span styl=
e=3D"font-family:'Arial',sans-serif;color:black">&nbsp;</span></p><p style=
=3D"margin-top:5px;margin-right:0;margin-bottom: 5px;margin-left:0"><span s=
tyle=3D"font-family:'Arial',sans-serif;color:black">Sincerely,</span></p><p=
 style=3D"margin-top:5px;margin-right:0;margin-bottom: 5px;margin-left:0"><=
span style=3D"font-family:'Arial',sans-serif;color:black">Kyle</span></p><p=
 style=3D"margin-top:5px;margin-right:0;margin-bottom: 5px;margin-left:0"><=
span style=3D"font-family:'Arial',sans-serif;color:black">Designer Living C=
ustomer Service</span></p><p style=3D"margin-top:5px;margin-right:0;margin-=
bottom: 5px;margin-left:0"><span style=3D"font-family:'Arial',sans-serif;co=
lor:black">1-888-879-8790</span></p><p style=3D"margin-top:5px;margin-right=
:0;margin-bottom: 5px;margin-left:0"><span style=3D"font-family:'Arial',san=
s-serif;color:black">info@designerliving.com</span></p><p><br></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>K=
elly Thompson wants to connect with you for the order below:</p><p><br></p>=
<p><strong> Customer Order Number</strong>:&nbsp; 200010964945773</p><p><st=
rong> Purchase Order No</strong>:&nbsp; 108808144389515</p><p><strong> Reas=
on for Contact: </strong>&nbsp;Initiate a return</p><p><strong> Item name/n=
umber:</strong>&nbsp; Urban Habitat Kids Dream Cotton 3-Piece Multi-Color C=
omforter Set, Twin/1308222808</p><p><br><br></p><p><strong>Customer Message=
</strong>:<br></p><p>We need to return these. They are more juvenile lookin=
g then what we needed. Thank you.</p><p><br></p><p><strong>What you need to=
 do now:</strong></p><p>1. Reply to this message to contact the customer, a=
nd do so within 48 hours, per the guidelines outlined in the <a href=3D"htt=
ps://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Re=
quirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230426/=
6381809416019334488759287" data-unique-identifier=3D""></p><p><img width=3D=
"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230426/638=
1811312007642345603011" data-unique-identifier=3D""></p></blockquote><p><im=
g width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20=
230426/6381811312010779183846348" data-unique-identifier=3D""></p><p><img w=
idth=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230=
426/6381811588575188958260359" data-unique-identifier=3D""></p></blockquote=
><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/i=
mage/20230426/6381811588583097581517789" data-unique-identifier=3D""></p><i=
mg width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.c=
om/o/eJwczE1qhTAQAODTmKUkM5Ooiyxs9EEXpaU_BxiTSRtetCCB4u0L7wJf8pzRkSjxxo1giQ=
iN-vFxMlPUU85pm8AazDY5IMxuYwMbkCoeNKAmcGBgMKYfsx1EABiFI0jsSJ9S-er_uO58tj7-7=
qocsSQ52nPyerHz-LRqRzjTfAujWynAsNwCrbgMQZ3-3sqRrrvUenWkv3cu9aE0H0J463AOXx-f=
ry_r-38AAAD__08AOQg" data-unique-identifier=3D"">
</div></blockquote></div></div></div><img width=3D"1px" height=3D"1px" alt=
=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczFFqxCAQANDTxM8wjuPofviRGh=
cK-1HaExgdt0LWhTS09PaFXuDVkJthEiVBs0dLdNGoPgNgLU1fmpNqYCssxZH32Fhnbxm06gEBD=
RAyamM1zo3tJq42dOJa3mQiOGTPv_NP3h_5OOfyfKg-Sq8yztcaYLWLf0nAZBZartFzoohuvUZK=
ZnVRHaGP9pwIqnz1-5Bj79993P-dM8QY3yazfKTbLb3_BQAA__9yxTlq"></body></html>