Delivered-To: info@designerliving.com Received: by 2002:a05:7000:34cd:b0:4ad:83a1:cdad with SMTP id a13csp15006mag; Wed, 26 Apr 2023 13:42:32 -0700 (PDT) X-Google-Smtp-Source: AKy350Zj30jht4tFh4dw7xLoc30pX/BKom4HREiGtcpNnJNe7HKnew+0V8z6S5/9ZAsv3dtYWeuj X-Received: by 2002:a81:1ece:0:b0:544:a86e:db72 with SMTP id e197-20020a811ece000000b00544a86edb72mr15003885ywe.4.1682541752749; Wed, 26 Apr 2023 13:42:32 -0700 (PDT) ARC-Seal: i=1; a=rsa-sha256; t=1682541752; cv=none; d=google.com; s=arc-20160816; b=TYA7jiKOFFG9ARyyaxYWts9a2lyiX539qSeBfn649kCJTmDHfxExY1188hXOSSCYV6 5aJYhSvYb/A8Eg5tVXx7Vzi3NKoguYSgu8WsomHRXhlXnT2P0yIE52PX325vgfbdgep2 A2tWliIGQp1zWuV2HnAo0wO6AF7Lz6+USMxbkenkWF9GXrS6ec8TWonkDfJ12eFDaX21 L9iw42UJdP1XVusyarmBaPb2px3DCEZJB4ZshfbLD5cJTf7socftTiLrp0JDLxV+s2gL 0+8tEesWVN3NehgqYmB97awUA9kKKCK/1A2XuzCI8DJJOVLVCotfukms/nu7U6bgwRu5 r8QA== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=content-transfer-encoding:message-id:to:from:subject:mime-version :date:sender:dkim-signature; bh=PAbSZDn5n+D4UuAWLV+r3hwIrNkYHtGU0tLUdkFVi7w=; b=NEKxvRzjxIUobusSNYCDU6HSL9a7ivG4YimA7MKarmBh8vHzmZLYdkt35gnJFNRPIq lS6OCAvP0BwUr5kYncqbfsYof90TBVEhOL/2+xGAMzmpAzOSuEidlRGFFYr3/A0zpf7q YUj4C4Ohd5IZAfZW69khtIP/2OFbAETK2hwYXTPG+Xy66AmJn3MvIloj3sWa+BzhTq7F T4MTEvz40aWuThxZ7CVbCxeNnNEux8EUfyIpMUQqByKEAeW3jv98RGtIlJ1QtGLeJVyi yMBIKzRtloGZfeuk/Ra/E+XuGBsaqi0jKZ+m8kAjXVas2nZBKpQ46zeRZaba+etEvfOC w2rQ== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=RHXR+Wen; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 161.38.195.100 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com Return-Path: Received: from m195-100.mailgun.net (m195-100.mailgun.net. [161.38.195.100]) by mx.google.com with UTF8SMTPS id t143-20020a0dea95000000b0054491de336csi10672021ywe.334.2023.04.26.13.42.32 for (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Wed, 26 Apr 2023 13:42:32 -0700 (PDT) Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 161.38.195.100 as permitted sender) client-ip=161.38.195.100; Authentication-Results: mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=RHXR+Wen; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 161.38.195.100 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1682541752; x=1682548952; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=PAbSZDn5n+D4UuAWLV+r3hwIrNkYHtGU0tLUdkFVi7w=; b=RHXR+WenbU7FLybQAj5PQlTOq7EAzLsTGIAPd8Gm7c24kgBBy6faZElk/VvqDZo7xbHRyNQfJhxY6ADw76HNYrwbpNir0TLrPDJXy7LhEL+m/fyL/UOh3r82qU9n00cQVy/QktUUmD0MLgZpjJPJr2BKusjhIwBv0X2kdbAUZ4Q= X-Mailgun-Sending-Ip: 161.38.195.100 X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: from ( []) by a8560a8bd831 with HTTP id 64498cb8d9aa761708d3ecad; Wed, 26 Apr 2023 20:42:32 GMT Sender: c-0D5A8BE0643A4AFC86E4C27DFC4E3D7C@relay.walmart.com Date: Wed, 26 Apr 2023 20:42:32 +0000 Mime-Version: 1.0 Subject: Re: Message from Walmart.com Customer: Initiate a return, 200010964945773 #Ref 2023042600311663 From: Kelly Thompson To: Designer Living Inc. X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "0D5A8BE0643A4AFC86E4C27DFC4E3D7C"} Message-Id: <20230426204232.dd9f59ca46b667b4@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable I=E2=80=99m not worried about the polic= y I would like you to honor the policy. It=E2=80=99s about customer service= and honoring the policy that the store has that you are selling from. Than= k you!

Kelly thompson

On Apr 26, 2023, at 4:40 PM= , Designer Living Inc. <s-0D5A8BE0643A4AFC86E4C27DFC4E3D7C@relay.walmart= =2Ecom> wrote:

=

=EF=BB=BF
Hello Kelly-

Unfortunately, we can o= nly honor returns that are requested within 30 days since the order was del= ivered. Don't worry if Walmart has a 90 days return policy you can contact = the Walmart customer service to further assist you with this one, thanks!

Sincerely,
= Kyle
Desig= ner Living Customer Service
1-888-879-8790
Hello Kelly / Walmart-
= <= /p>
Thank you fo= r your email. Unfortunately, your return request is past both Walmart= and Designer Living's 30-day return policy period; for this reason, we are= unable to honor your request at this time.

Sincerely,
Kyle
Designer Living Customer Se= rvice
1-888-879-8790
info@designerliving.com

=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,

Kelly Thom= pson wants to connect with you for the order below:

Customer Order Number: 200010964945773
Pur= chase Order No: 108808144389515
Reason for Co= ntact: Initiate a return
Item name/number: Urban Habitat Kids Dream Cotton 3-Piece Multi-Color Comforter = Set, Twin/1308222808

Customer Message= :
We need to return these. They are more juvenile looking then wh= at we needed. Thank you.

What you need to do now:<= /strong>
1. Reply to this message to contact the customer, and do so = within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,
Your Walmart Customer Care Team