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<td style="font-size: 14px; font-weight: 400; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top">Date: April 20, 2023</td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">C-105571082</td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">04/17/2023</td>
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<tr>
<th style="font-size: 14px; font-weight: 450; font-weight: bold; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">CLAIM AMOUNT</th>
<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">$42.24</td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><p style="line-height: 25.0px; letter-spacing: -0.1px;">Hello FedEx Customer,<br></p></td>
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<img style="line-height:0px; font-size:0px; display:block;" height="1" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><div id="introduction"><TEXTFORMAT LEADING="2"><P ALIGN="LEFT"><FONT COLOR="" FACE="" KERNING="" LETTERSPACING="" SIZE="">FedEx values your business.  We have received and processed your claim request on the shipment referenced above.  Unfortunately, upon completing our investigation, we must respectfully decline your claim.</FONT></P></TEXTFORMAT></div></td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><div id="body"><textformat leading="2"><p align="LEFT"><font color="" face="" kerning="" letterspacing="" size="">Our records indicate that this shipment was not tendered to FedEx.  If you have documentation showing FedEx handled this shipment, please forward it to us, and we will reconsider your claim.</font></p></textformat></div></td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><div id="resource">If you have any questions, please consult https://www.fedex.com/en-us/customer-support/claims.html  resources for support.</div></td>
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<td style="line-height:0px; font-size:0px;" height="10" align="left" valign="top">
<img style="line-height:0px; font-size:0px; display:block;" height="10" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><div id="closingpara"><TEXTFORMAT LEADING="2"><P ALIGN="LEFT"><FONT COLOR="" FACE="" KERNING="" LETTERSPACING="" SIZE="">We regret any inconvenience this issue has caused, and hope to be given the opportunity to better serve your future shipping needs.</FONT></P></TEXTFORMAT></div></td>
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<td style="line-height:0px; font-size:0px;" height="10" align="left" valign="top">
<img style="line-height:0px; font-size:0px; display:block;" height="10" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
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<td style="line-height:0px; font-size:0px;" width="30" valign="top">
<img style="line-height:0px; font-size:0px; display:block;" height="1" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
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<table border="0" cellspacing="0" cellpadding="0" class="mobile" width="600">
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><p style="line-height: 25.0px; letter-spacing: -0.1px;">Sincerely,<br>Fedex Cargo Claims.</p></td>
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<td style="line-height:0px; font-size:0px;" class="hideonmobile" width="27" align="left" valign="top">
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<td style="font-size: 30px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333; text-decoration: none;" align="center" class="mobile-intro" width="600" valign="middle">How was your claims experience?</td>
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<table style="border-collapse: collapse; border-spacing: 0px;" cellspacing="0" cellpadding="0" align="center">
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<td>
<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=1&amp;trackingNbr=395936392930&amp;case=C-105571082&amp;claimAmount$42.24&amp;resStatus=DENIED" x-cq-linkchecker="skip">
<img alt="star1" border="0" height="32" width="32" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
</a>
</td>
<td style="line-height:0px; font-size:0px;" width="30" align="left" valign="top">
<img style="line-height:0px; font-size:0px; display:block;" height="1" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
</td>
<td>
<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=2&amp;trackingNbr=395936392930&amp;case=C-105571082&amp;claimAmount$42.24&amp;resStatus=DENIED" x-cq-linkchecker="skip">
<img alt="star2" border="0" height="32" width="32" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
</a>
</td>
<td style="line-height:0px; font-size:0px;" width="30" align="left" valign="top">
<img style="line-height:0px; font-size:0px; display:block;" height="1" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
</td>
<td>
<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=3&amp;trackingNbr=395936392930&amp;case=C-105571082&amp;claimAmount$42.24&amp;resStatus=DENIED" x-cq-linkchecker="skip">
<img alt="star3" border="0" height="32" width="32" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
</a>
</td>
<td style="line-height:0px; font-size:0px;" width="30" align="left" valign="top">
<img style="line-height:0px; font-size:0px; display:block;" height="1" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
</td>
<td>
<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=4&amp;trackingNbr=395936392930&amp;case=C-105571082&amp;claimAmount$42.24&amp;resStatus=DENIED" x-cq-linkchecker="skip">
<img alt="star4" border="0" height="32" width="32" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
</a>
</td>
<td style="line-height:0px; font-size:0px;" width="30" align="left" valign="top">
<img style="line-height:0px; font-size:0px; display:block;" height="1" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
</td>
<td>
<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=5&amp;trackingNbr=395936392930&amp;case=C-105571082&amp;claimAmount$42.24&amp;resStatus=DENIED" x-cq-linkchecker="skip">
<img alt="star5" border="0" height="32" width="32" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
</a>
</td>
<td style="line-height:0px; font-size:0px;" width="30" align="left" valign="top">
<img style="line-height:0px; font-size:0px; display:block;" height="1" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
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</td>
<td style="line-height:0px; font-size:0px;" align="left" valign="top">
<img style="line-height:0px; font-size:0px; display:block;" height="20" width="1" border="0" class="mobile-horiz-margin" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
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<table style="border-top:1px solid #DDD;" border="0" cellspacing="0" cellpadding="0" class="mobile" width="600">
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<td style="line-height:0px; font-size:0px;" height="25" align="left" valign="top">
<img style="line-height:0px; font-size:0px; display:block;" height="25" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
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<td style="font-family: Roboto, Arial, Helvetica, sans-serif; font-size: 14px; line-height: 22px; font-weight: 300; color: #333;" align="left" valign="top">
<img border="0" style="display:inline-block" alt="email" height="11" width="15" src="https://www.fedex.com/content/dam/fedex-com/ens/envelope_icon.jpg"/>
																	&nbsp;
																																																						&copy;2023 FedEx. The content of this message is protected by copyright and trademark laws under U.S. and international law.<br><br>You are receiving this email because you have requested claims status notifications. To change your email preferences, <a title="click here" href="https://www.fedex.com/apps/onlineclaims/?locale=en_US&screen=preference" target="_blank" style="color: #333;">click here</a>.<br/>
<br/>Review our <a xmlns="" style="color: #333;" href="http://www.fedex.com/us/security/index.html">privacy policy</a>. All rights reserved.
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<td style="font-family: Roboto, Arial, Helvetica, sans-serif; font-size: 8px; line-height: 22px; font-weight: 300; color: #333;" align="left" valign="top">ID ENS 2505</td>
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