Subject: Please contact the customer - Refund Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 19 Apr 2023 17:51:59 +0000

Dear Designer Living Inc.,

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below.

Customer Name: Shay Ellis

Customer Order Number: 200010787041121

Purchase Order No: 108810717589137

Reason for Contact:  Refund Not Received

Item name/number:   Home Essence Springfield Microfiber 7-Piece Coral Floral Medallion Print Bedding Comforter Sets, King, Size: King/267435531

Agent message:   customer did not receive the item . It was already tagged as deliver . Customer want to request a REFUND for this order . Please contact the customer as soon as possible on regards with this item and please process a refund for her . thank you .

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team