Subject: Please contact the customer - Refund Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 18 Apr 2023 16:04:29 +0000

Dear Designer Living Inc.,

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below.

Customer Name: Alina Hernandez

Customer Order Number: 200011027628094

Purchase Order No: 108810716291998

Reason for Contact:  Refund Not Received

Item name/number:   Comfort Spaces Cotton 144TC 4-Piece Parisienne Pink Lightweight Breathable All Season Cozy Sheet Set, Queen, Size: Queen, Actual Color: Parisienne Pink/1079492220

Agent message:   customer want to get a full refund for the item was lost

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team