Subject: Message from Walmart.com Customer: Initiate a return, 200010684159723
From: Jen Rothlisberger <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 15 Apr 2023 05:31:15 +0000

Dear Designer Living Inc.,

Jen Rothlisberger wants to connect with you for the order below:

Customer Order Number:  200010684159723

Purchase Order No:  108805981036838

Reason for Contact:  Initiate a return

Item name/number:  Comfort Spaces Zoe Microfiber 4-Piece Pink Striped Floral Reversible Comforter Set, Full/Queen/587922763

Customer Message:

My comforter is ruined after one wash. The batting inside is now chunky and hard. I followed the wash instructions but the result is a mess. I'd like a replacement or a refund.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team