Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 08 Apr 2023 16:38:31 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Gabrielle Hill

Customer Order Number: 200010923585132

Purchase Order No: 108809474513898

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Coco 3-Piece Teal/Gray Printed Damask Pattern Quilt Bedding Set, Full/Queen, Size: Full/Queen, Actual Color: Teal/949159655

Agent message:   customer did not receive the item please assist with refund or replacement

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team