Subject: Please contact the customer - Return/Replace - Late to Arrive
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 08 Apr 2023 05:27:13 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Courtney Macon

Customer Order Number: 200010886432310

Purchase Order No: 108809680027632

Reason for Contact:  Return/Replace - Late to Arrive

Item name/number:   Madison Park Amelie Microfiber 4-Piece Black Floral Print Comforter Set, King/Cal King, Size: King/Cal-King, Actual Color: Black/1025299480

Agent message:   the order has been delayed by 3 days and cx needed the item by today which was the original EDD. please take a look into this and as a compensation provide cx with some kind of adjustment on the item as a token of compensation since this is inconvenient for her.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team