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Date: Fri, 07 Apr 2023 21:29:43 +0000
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Subject: Re: Message from Walmart.com Customer: Where is my order, 200010817760986 #Ref
 2023040400310975
From: Brandy Bateman <c-4D30F3A436844B129F23944A6FB7C7A9@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Address is: 399 Porter Loop<div>&nbsp; =
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Camdenton, MO=
 65020</div><div><br></div><div>Will you send me a tracking number for new =
shipment also?&nbsp;</div><div><br></div><div>Thank You</div><div>Brandy Ba=
teman<br><br><div dir=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br=
><blockquote type=3D"cite">On Apr 7, 2023, at 2:47 PM, Designer Living Inc.=
 &lt;s-4D30F3A436844B129F23944A6FB7C7A9@relay.walmart.com&gt; wrote:<br><br=
></blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<di=
v dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-family:verdana,san=
s-serif;font-size:small"><p class=3D"MsoNormal" style=3D"margin:0cm;font-si=
ze:12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US"=
 style=3D"font-family:Arial,sans-serif">Hello Brandy/ Walmart-</span></p>

<p class=3D"MsoNormal" style=3D"margin-right:0cm;margin-left:0cm;font-size:=
12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US" st=
yle=3D"font-family:Arial,sans-serif">&nbsp;</span></p>

<p class=3D"MsoNormal" style=3D"margin-right:0cm;margin-left:0cm;font-size:=
12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US" st=
yle=3D"font-family:Arial,sans-serif">The FedEx investigation has been confi=
rmed. We will send you a
replacement for the item that you did not receive. Can you please confirm t=
he
address where we ship the order? Thank you!</span></p>

<p class=3D"MsoNormal" style=3D"margin-right:0cm;margin-left:0cm;font-size:=
12pt;font-family:&quot;Times New Roman&quot;,serif"><span lang=3D"EN-US" st=
yle=3D"font-family:Arial,sans-serif">&nbsp;</span></p>

<p style=3D"margin:3.75pt 0cm 0cm;background-image:initial;background-posit=
ion:initial;background-size:initial;background-repeat:initial;background-or=
igin:initial;background-clip:initial;font-size:12pt;font-family:&quot;Times=
 New Roman&quot;,serif"><span lang=3D"EN-US" style=3D"font-family:Arial,san=
s-serif;color:black">Sincerely,</span><span lang=3D"EN-US" style=3D"font-fa=
mily:Arial,sans-serif"></span></p>

<p style=3D"margin:3.75pt 0cm 0cm;background-image:initial;background-posit=
ion:initial;background-size:initial;background-repeat:initial;background-or=
igin:initial;background-clip:initial;font-size:12pt;font-family:&quot;Times=
 New Roman&quot;,serif"><span lang=3D"EN-US" style=3D"font-family:Arial,san=
s-serif;color:black">Kyle</span><span lang=3D"EN-US" style=3D"font-family:A=
rial,sans-serif"></span></p>

<p style=3D"margin:3.75pt 0cm 0cm;background-image:initial;background-posit=
ion:initial;background-size:initial;background-repeat:initial;background-or=
igin:initial;background-clip:initial;font-size:12pt;font-family:&quot;Times=
 New Roman&quot;,serif"><span lang=3D"EN-US" style=3D"font-family:Arial,san=
s-serif;color:black">Designer Living Customer Service</span><span lang=3D"E=
N-US" style=3D"font-family:Arial,sans-serif"></span></p>

<p style=3D"margin:3.75pt 0cm 0cm;background-image:initial;background-posit=
ion:initial;background-size:initial;background-repeat:initial;background-or=
igin:initial;background-clip:initial;font-size:12pt;font-family:&quot;Times=
 New Roman&quot;,serif"><span lang=3D"EN-US" style=3D"font-family:Arial,san=
s-serif;color:black">1-888-879-8790</span><span lang=3D"EN-US" style=3D"fon=
t-family:Arial,sans-serif"></span></p>

<p style=3D"margin:3.75pt 0cm;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial;font-size:12pt;font-family:&quot;Times New=
 Roman&quot;,serif"><span lang=3D"EN-US" style=3D"font-family:Arial,sans-se=
rif;color:black"><a href=3D"mailto:info@designerliving.com" style=3D"color:=
blue">info@designerliving.com</a></span><span lang=3D"EN-US" style=3D"font-=
family:Arial,sans-serif"></span></p></div><div class=3D"gmail_default" styl=
e=3D"font-family:verdana,sans-serif;font-size:small"><br></div></div><br><d=
iv class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Thu, Apr =
6, 2023 at 3:37=E2=80=AFAM Brandy Bateman &lt;<a href=3D"mailto:c-4D30F3A43=
6844B129F23944A6FB7C7A9@relay.walmart.com">c-4D30F3A436844B129F23944A6FB7C7=
A9@relay.walmart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quo=
te" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204=
);padding-left:1ex"><div dir=3D"auto">Thank You. Please keep me updated. So=
 disappointed I haven=E2=80=99t received my items yet.&nbsp;<br><br><div di=
r=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D=
"cite">On Apr 4, 2023, at 12:03 PM, Designer Living Inc. &lt;<a href=3D"mai=
lto:s-4D30F3A436844B129F23944A6FB7C7A9@relay.walmart.com" target=3D"_blank"=
>s-4D30F3A436844B129F23944A6FB7C7A9@relay.walmart.com</a>&gt; wrote:<br><br=
></blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p =
style=3D"margin:5px 0px 0px;background:white"><span style=3D"font-family:Ar=
ial,sans-serif;color:black">Hello Brandy/ Walmart-</span></p><p style=3D"ma=
rgin:5px 0px 0px;background:white"><span style=3D"font-family:Arial,sans-se=
rif;color:black">&nbsp;</span></p><p style=3D"margin:5px 0px 0px;background=
:white"><span style=3D"font-family:Arial,sans-serif;color:black">Thank you =
for your email. We are sorry to hear your order has not arrived. We confirm=
ed your order was shipped on 03/29 on tracking #:&nbsp;</span></p>396343882=
041<span style=3D"font-family:Arial,sans-serif">. Unfortunately, we cannot =
see further into FedEx's system as to why there have been no scans for this=
 package; therefore, we have opened a lost package investigation with FedEx=
=2E Generally, this will take anywhere=20=
between 1-8 business days to resolve;=20=
however, it can be completed sooner. Once FedEx completes their investigati=
on, they will notify us of the results; and we in turn will contact you wit=
h an update. We appreciate your patience while the investigation is in prog=
ress. Thank you!</span><p style=3D"margin:5px 0px"><span style=3D"font-fami=
ly:Arial,sans-serif;color:black">&nbsp;</span></p><p style=3D"margin:5px 0p=
x 0px;background:white"><span style=3D"font-family:Arial,sans-serif;color:b=
lack">Sincerely,</span></p><p style=3D"margin:5px 0px 0px;background:white"=
><span style=3D"font-family:Arial,sans-serif;color:black">Kyle</span></p><p=
 style=3D"margin:5px 0px 0px;background:white"><span style=3D"font-family:A=
rial,sans-serif;color:black">Designer Living Customer Service</span></p><p =
style=3D"margin:5px 0px 0px;background:white"><span style=3D"font-family:Ar=
ial,sans-serif;color:black">1-888-879-8790</span></p><p style=3D"margin:5px=
 0px;background:white"><span style=3D"color:black"><a href=3D"mailto:info@d=
esignerliving.com" target=3D"_blank"><span style=3D"font-family:Arial,sans-=
serif">info@designerliving.com</span></a></span></p><p><br></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>Bran=
dy Bateman wants to connect with you for the order below:</p><p><br></p><p>=
<strong> Customer Order Number</strong>:&nbsp; 200010817760986</p><p><stron=
g> Purchase Order No</strong>:&nbsp; 108808861465713</p><p><strong> Reason =
for Contact: </strong>&nbsp;Where is my order</p><p><strong> Item name/numb=
er:</strong>&nbsp; Madison Park Scarlett Cotton 6-Piece Blue Down Alternati=
ve Comforter Set, Queen/2231082353</p><p><br><br></p><p><strong>Customer Me=
ssage</strong>:<br></p><p>When can I expect to receive my order? Tracking i=
sn=E2=80=99t updating.</p><p><br></p><p><strong>What you need to do now:</s=
trong></p><p>1. Reply to this message to contact the customer, and do so wi=
thin 48 hours, per the guidelines outlined in the <a href=3D"https://seller=
help.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements"=
 target=3D"_blank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
230404/6381619924005447759995441" data-unique-identifier=3D""></p><img widt=
h=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJ=
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</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
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</blockquote></div>
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