Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Fri, 07 Apr 2023 18:24:14 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Jazmin Pena

Customer Order Number: 200010820506120

Purchase Order No: 108809680063104

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Coco Microfiber 4-Piece Black/White Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: Black/White/250890516

Agent message:   Item is showing delivered but customer is saying it was not. Please respond so that we can have this issue resolved.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team