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Date: Fri, 07 Apr 2023 16:27:41 +0000
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Subject: Re: Message from Walmart.com Customer:  Where is my order, 200010935388599
 #Ref 2023040600311051
From: Al-Nisa Nixon <c-D0703E1EA4564DD9A075A084FE9B8E30@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">I called and didn=E2=80=99t get an answ=
er so I left a voicemail.&nbsp;<br><br><div dir=3D"ltr">Thank you,&nbsp;<di=
v><br></div><div><span style=3D"background-color: rgba(255, 255, 255, 0);">=
Al-Nisa Nixon, MPH, CLC, DrPH Candidate</span></div></div><div dir=3D"ltr">=
<br><blockquote type=3D"cite">On Apr 7, 2023, at 11:26 AM, Designer Living =
Inc. &lt;s-D0703E1EA4564DD9A075A084FE9B8E30@relay.walmart.com&gt; wrote:<br=
><br></blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=
=BF<p>Hello Al-Nisa,&nbsp;</p><p><br></p><p>Thanks for your response. We do=
 show that FedEx delivered your package on April 6, 2023. Prior to opening =
an investigation with FedEx, we ask that you first check with other family =
members, neighbors and around the outside of your home to ensure the packag=
e was not received and misplaced.&nbsp;&nbsp;</p><p><br></p><p>If you are s=
till unable to locate the package, please contact our Customer Service team=
 at 888-879-8790 and we will move forward with contacting FedEx.</p><p><br>=
</p><p>Sincerely,</p><p><br></p><p>Trisha</p><p>Designer Living Customer Se=
rvice</p><p>1-888-879-8790</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</p><p>That=E2=80=99s not my house.&nbsp;<br><br></p><p>Thank you,&nbsp;</p=
><p><br></p><p><span style=3D"background-color: rgba(255, 255, 255, 0);">Al=
-Nisa Nixon, MPH, CLC, DrPH Candidate</span></p><p><br></p><blockquote>On A=
pr 7, 2023, at 10:26 AM, Designer Living Inc.</blockquote><blockquote><p>=
=EF=BB=BF</p><p>Hello Al-Nisa / Walmart-</p><p><br></p><p>Thanks for your e=
mail. As per checking on FedEx Website, the first item was delivered yester=
day. Please see attached screenshot below.&nbsp;</p><p><br></p><p><img src=
=3D"https://eecsystem.com/AttachedFilesUS/EmailFile\Send\2023\04\07\08\e493=
ba1d-4fd9-4a2f-85b4-c0e5f525d1ccimage.png" title=3D"image.png" alt=3D"image=
=2Epng" data-unique-identifier=3D""></p>=
<p><br></p><p>Since you ordered 2 set=
s of&nbsp; T/TXL Marlo Comforter Set, the second one is scheduled to be del=
ivered by the end of the day today. Please see screenshot below.</p><p><br>=
</p><p><img src=3D"https://eecsystem.com/AttachedFilesUS/EmailFile\Send\202=
3\04\07\08\a56b2b50-c5a1-47e0-9e67-49e8c889cd86image.png" title=3D"image.pn=
g" alt=3D"image.png" data-unique-identifier=3D""></p><p><br></p><p>If you n=
eed further assistance, please let us know.</p><p><br></p><p>Sincerely,&nbs=
p;</p><p><br></p><p>Trisha</p><p>Designer Living Customer Service</p><p>1-8=
88-879-8790</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p>=
<p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>Al-Nisa Nixon wants to=
 connect with you for the order below:</p><p><br></p><p><strong> Customer O=
rder Number</strong>:&nbsp; 200010935388599</p><p><strong> Purchase Order N=
o</strong>:&nbsp; 108809476776386</p><p><strong> Reason for Contact: </stro=
ng>&nbsp;Where is my order</p><p><strong> Item name/number:</strong>&nbsp; =
Comfort Spaces Marlo Cotton 3-Piece Pink Strawberry Comforter Set with Chen=
ille Trims, Twin/Twin-XL/1307896215</p><p><br><br></p><p><strong>Customer M=
essage</strong>:<br></p><p>It says delivered but it is not here.</p><p><br>=
</p><p><strong>What you need to do now:</strong></p><p>1. Reply to this mes=
sage to contact the customer, and do so within 48 hours, per the guidelines=
 outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=
=3D000006402#Customer_Service_Requirements">Marketplace Seller Customer Car=
e Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230407/=
6381645232847656825738905" data-unique-identifier=3D""></p><p><img width=3D=
"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230407/638=
1645620160955427414828" data-unique-identifier=3D""></p></blockquote><p><im=
g width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20=
230407/6381645620168767119859227" data-unique-identifier=3D""></p><img widt=
h=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJ=
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___utN94" data-unique-identifier=3D"">
</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
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