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Date: Thu, 30 Mar 2023 21:05:36 +0000
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Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care
 <a-06843596DB444088B7992862DFBA1DEB@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Kelly Ferreira</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010822660278</div>
    <div> <b>Purchase Order No:</b>&nbsp;108808757314745</div>
    <div><b> Reason for Contact: </b>&nbsp;Damaged/Missing Parts/Not Received</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Enya Microfiber 5-Piece Yellow/Gray Floral Printed Comforter Set, Queen, Size: Queen, Actual Color: Yellow/Gray/258951021 </div>
    <div><b> Agent message: </b>&nbsp; customer is missing a part of their package (two pillow cases) and would a replacement for this part. thank you in advance for your assistence.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy01qAzEMQOHTxMtBtmTVXniR-SkUsijtCYwlp4aJA9OhIbdvku17fJosB3AWENlIyhWZ1LTkwOGjPY9HHhC9r55jcZKlensg2HTN9-GW10ve9qFcL-YnlVgjqQoU4BoCSkakiMRZxXqIZkut1-tDi_62c9dtbX-tn198T9M0fR7w-L2cTsuXab000b5_SAIOhD7yPBIRhDC-xegCu_l9PNp5Gf8Bjgc4Tg">