Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 29 Mar 2023 13:58:58 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Bridget Washington

Customer Order Number: 200010844631167

Purchase Order No: 108808247611945

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Coco Microfiber 2-Piece Printed Damask Pattern Teal/Gray Quilt Bedding Set, Twin/Twin XL, Size: Twin/Twin-XL, Actual Color: Teal/423013811

Agent message:   Customer never received the package it was probably delivered to a wrongly desk, as well FedEx didn't follow the instructions left by the customer, issue a full refund for this package thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team