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Date: Wed, 29 Mar 2023 13:58:58 +0000
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Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care
 <a-E9FC12198E2A437BBA85387C3FAA40BE@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Bridget Washington</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010844631167</div>
    <div> <b>Purchase Order No:</b>&nbsp;108808247611945</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Coco Microfiber 2-Piece Printed Damask Pattern Teal/Gray Quilt Bedding Set, Twin/Twin XL, Size: Twin/Twin-XL, Actual Color: Teal/423013811 </div>
    <div><b> Agent message: </b>&nbsp; Customer never received the package it was probably delivered to a wrongly desk, as well FedEx didn't follow the instructions left by the customer, issue a full refund for this package thank you</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy9EKwiAUANCvmY_j6tW8PvjgxCDoIeoLnLolbAZrFP190Xk_xfIDARhCJJZtnPAgC6tWgEBAYTgqUtQLo5GPCJRGDSOoTsJWlvjp33FZ47b36bGyu40jmVQSJJh4ykVQipizlkBCgzQT22xt0-O3c3nWuZVtqa_a5n_frff-0qG7hfM5XFltqebS9lO2wRw9F9xQEE6iHgZHCkl7PDonYQhfpJo4sw">