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Date: Fri, 24 Mar 2023 10:45:12 +0000
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Subject: Please contact the customer - Return/Replace - Lost in Transit
From: Walmart Customer Care
 <a-9CF0CCF4BE964AA996981D2655C63336@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;lori Gonsalves</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010817320007</div>
    <div> <b>Purchase Order No:</b>&nbsp;108807529353455</div>
    <div><b> Reason for Contact: </b>&nbsp;Return/Replace - Lost in Transit</div>
    <div><b> Item name/number: </b>&nbsp; Intelligent Design 200TC Yellow Botanical 3 Piece Cotton Sateen Duvet Set, Full/Queen, Size: Full/Queen, Actual Color: Yellow Botanical/724891503 </div>
    <div><b> Agent message: </b>&nbsp; cs want the item with new shipment as the current shipment seems to be lost as no update on tracking  </div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy8FuwjAMANCvIcfKsR03OeTQZUWaxAFtX2BIwiKVIHUVaH8P4t1fiVbGII5HtCZHrSRcTIsISEDIFthZHAjYkxPLAurY1x3DWhb9Hx66XHXdhvPtan6jsneop-LriNkjBEeqOlI9kWLxYNbYer29di5_7dLLurR765d332JK6bij6Wc-HOZv0_q55dK3rxxD2kNKe_6Yg_A0hSDB208U55IQkTwBNSY3zQ">