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Date: Tue, 21 Mar 2023 20:10:30 +0000
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Subject: Re: Please contact the customer - Return/Replace - Arrived Damaged
 #Ref 2023032100300553
From: Cheryl DiMaggio <c-0DDEA85F8E854F06A19478809A2D96AA@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Why would you sell some like this it is very unprofession=
al. And I will NOT buy from your company again . And I just opened the comf=
orter to thanks for nothing. Good day</div><br><div class=3D"gmail_quote"><=
div dir=3D"ltr" class=3D"gmail_attr">On Tue, Mar 21, 2023, 1:56 PM <a href=
=3D"mailto:info@designerliving.com">info@designerliving.com</a> &lt;<a href=
=3D"mailto:s-0DDEA85F8E854F06A19478809A2D96AA@relay.walmart.com">s-0DDEA85F=
8E854F06A19478809A2D96AA@relay.walmart.com</a>&gt; wrote:<br></div><blockqu=
ote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc s=
olid;padding-left:1ex"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010573988644</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Coco Microfiber 4-Piece Teal/G=
ray Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: Teal/Gray </=
div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello Walmart Team/ Cheryl,<br></p><p><br></p><p style=3D"white-sp=
ace:normal"><strong>Customer Order Number:</strong>&nbsp;200010573988644</p=
><p style=3D"white-space:normal"><strong>Purchase Order No:</strong>&nbsp;1=
08800537589093</p><p><br></p><p>Thank you for your email.</p><p>After revie=
wing your order, we noted that your order was delivered on 1/6/2023. Per ou=
r Designer Living policy customers <em>must </em>contact Designer Living wi=
thin 14 days of receipt of order. Your request is =E2=80=9Cno longer within=
 the return/refund policy=E2=80=9D period.</p><p>&nbsp;</p><p>Sincerely,</p=
><p>Latesia&nbsp;</p><p>Customer Service Rep.</p><p>Designer Living&nbsp;</=
p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.&nbsp;</p><p><=
br></p><p>** THIS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Cust=
omer Care, contacting you on behalf of the customer for the order below. Th=
e customer is receiving a copy of this message.</p><p><br></p><p><strong> C=
ustomer Name:</strong>&nbsp;Cheryl DiMaggio</p><p><strong>Customer Order Nu=
mber:</strong>&nbsp;200010573988644</p><p><strong>Purchase Order No:</stron=
g>&nbsp;108800537589093</p><p><strong> Reason for Contact: </strong>&nbsp;R=
eturn/Replace - Arrived Damaged</p><p><strong> Item name/number: </strong>&=
nbsp; Comfort Spaces Coco Microfiber 4-Piece Teal/Gray Comforter Set, Full/=
Queen, Size: Full/Queen, Actual Color: Teal/Gray/118245269</p><p><strong> A=
gent message: </strong>&nbsp; Damaged item this comforter have holes in it.=
 She wants a refund please contact the Customer.</p><p><br></p><p><br></p><=
p><strong>What you need to do now:</strong></p><p>1. Reply to this message =
to contact the customer, and do so within 48 hours, per the guidelines outl=
ined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000=
006402#Customer_Service_Requirements" target=3D"_blank" rel=3D"noreferrer">=
Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image=
/20230321/6381499276943172958090213"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
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wdkzUNbR-hAgZpwi5fwHDQM6Lw">
</blockquote></div>
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