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Date: Tue, 21 Mar 2023 11:31:33 +0000
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Subject: Please contact the customer - Return/Replace - Arrived Damaged
From: Walmart Customer Care
 <a-0DDEA85F8E854F06A19478809A2D96AA@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Cheryl DiMaggio</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010573988644</div>
    <div> <b>Purchase Order No:</b>&nbsp;108800537589093</div>
    <div><b> Reason for Contact: </b>&nbsp;Return/Replace - Arrived Damaged</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Coco Microfiber 4-Piece Teal/Gray Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: Teal/Gray/118245269 </div>
    <div><b> Agent message: </b>&nbsp; Damaged item this comforter have holes in it. She wants a refund please contact the Customer.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy81qAyEQAOCnicdFnVHHgwfZHwjsobRP4OqYChsD2yWlb5_Q7_5xUNZ58ARSiRJSBYssWtBSgwStlAIFMDDUujkEldE6svmC8uA9_Q2_ab-n4xzy4y6-AydJDJrTZvKGbByQyWiKd1WTKSiO0Hp9vHfhn3brfOzt2frtv59hHMePC8SveV3nT9F6boX7eS1BTtMcySw0k8FF2qg8OiLpo568jfEFuTI4sA">