Subject: Please contact the customer - Return/Replace - Item Missing from Box
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sun, 19 Mar 2023 17:19:45 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Cheryl Laurin

Customer Order Number: 200010655104896

Purchase Order No: 108801560745065

Reason for Contact:  Return/Replace - Item Missing from Box

Item name/number:   Madison Park Judith Cotton 3-Piece Green Sateen All Season Comforter Set, Full/Queen, Size: Full/Queen/1952265014

Agent message:   cx called us to let us know one of their pieces is missing please try to send the new one of offer a properly expectation to cx for this inconvenience ty.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team