Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 18 Mar 2023 15:37:00 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Primo Taylor

Customer Order Number: 200010753719389

Purchase Order No: 108804852832160

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Natalie Microfiber 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Queen, Size: Queen, Actual Color: Blue/Red/1772840977

Agent message:   Hi! This is Leomar, reaching out in behalf of, Primo Taylor. This is regarding the order that was damaged. And we would like to request a refund on this. Kindly send them a confirmation email. Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team