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[209.85.220.41]) by mx.google.com with SMTPS id n1-20020aa78a41000000b00622a89f4a22sor1030085pfa.21.2023.03.17.10.35.22 for (Google Transport Security); Fri, 17 Mar 2023 10:35:22 -0700 (PDT) Received-SPF: pass (google.com: domain of kristal.groover@ship8.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@ship8-com.20210112.gappssmtp.com header.s=20210112 header.b=716zp0tK; spf=pass (google.com: domain of kristal.groover@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=kristal.groover@ship8.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ship8-com.20210112.gappssmtp.com; s=20210112; t=1679074522; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :from:to:cc:subject:date:message-id:reply-to; bh=R3zXySezPX4dBdfNKpdjqnQWBk+GhNHlSrSUyFEuLrw=; b=716zp0tK7aLm8PvOQRYpGS7+ojvJbk43oulMR2NGLdW4m7llFEwGg++I33bf90Wpig bCf5ZPZVIfXONRag/T+0qjS145y6+xUQZ48w4iQZdgk1p1nEWv1oZWqF//C1H3vjAibf 751Yoi4TjxqFZKnUQ6TtXFdnbOc9j3AGdU/kbeqODls3xKpKJHw2gjGYmPtiVewlp1bh ucYYLuZP8Vge+Ysexl3JGd/fjdoOwzqRB4OP/bvYmD5B74/KIJGh/3/qzmZEAP+mx9Ia Y4eYmZxb+PNmgkuHyJctzwTX7i2o4Qz4+XknUmG/hr80q9cTECZ0vY1pLBcHkx/preHf enDA== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20210112; t=1679074522; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=R3zXySezPX4dBdfNKpdjqnQWBk+GhNHlSrSUyFEuLrw=; b=rg1Rwg/xk1d0KrR/xv2GQwwZFvNSS1JtNRiyzMs/hkhTexD2tZtDSzbhaGGuGAKdRE 0Yj510EsSEnVecblvuhmJynMDSBcO+x9m5IP8M/RZMTLyaKurpSK25O3R8GsU5T8JKnK PCkbHredlVPx7pjs8fZzvad35s5xd4r6ia0Wzt0Z/I0VcAT07lJO3BFJ7SALjxR/jOoA iorAHxqLP8NOZgtLg1EhfRs3XS7V7MrJBus2tuRYkBBkbyMLn84OKJI/f07tAQCU7eKa 1fO/KjPPyIgm5vPMxxf0G6RGfmG9vF7Ewg9kxdiP3H674wXiM3dMl0cx2QHW+4lU7Ez1 P2hw== X-Gm-Message-State: AO0yUKUIt4s/pEzCGFBqslOArZX/PG27Qgx7pEszJSiAmORwRlDkGUC8 h6tgQI0cOeMNmHlK3O70SH6/WoSDv7K372tR/k72dA== X-Google-Smtp-Source: AK7set8zFw11j8Q/3NBebPTQDv5plXnwnkB8B/zcchf3cCAFM9gHhQT5+nWOn3WLLSqNe3S3pOR1X6/QYMPjNa/cldw= X-Received: by 2002:a05:6a00:2e95:b0:627:d4fa:6a9c with SMTP id fd21-20020a056a002e9500b00627d4fa6a9cmr75739pfb.6.1679074522319; Fri, 17 Mar 2023 10:35:22 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Kristal Groover Date: Fri, 17 Mar 2023 13:35:10 -0400 Message-ID: Subject: Re: Wrong Item Recieved. Customer: Maria Elena Jimenez, REF# 108806288032443 To: Steven Adams , info@designerliving.com, Latesia Lee Content-Type: multipart/alternative; boundary="000000000000746cc205f71c0088" --000000000000746cc205f71c0088 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Latesia - Was the customer refunded for the Walmart item MS5244409622-07 or the JLA item CS10-1291? Also, I am trying to understand how a refund was issued before the item was received by the warehouse. Thanks, Kristal On Fri, Mar 17, 2023 at 1:31=E2=80=AFPM Steven Adams wrote: > > > ---------- Forwarded message --------- > From: Customer Service info@designerliving.com > Date: Fri, Mar 17, 2023 at 10:27=E2=80=AFAM > Subject: Re: Wrong Item Recieved. Customer: Maria Elena Jimenez, REF# > 108806288032443 > To: Steven Adams > > > Hi Steven, > > Please proceed. This customer has been refunded. > > Thank you, > Latesia > Designer Living > > On Fri, Mar 17, 2023 at 9:37=E2=80=AFAM Steven Adams > wrote: > >> Good Morning, >> >> We just received a customer return from the following customer. The item >> that we received does not match what is attached to the RA#. CS10-1291 i= s >> on RA# and MS5244409622-07 is what we received. Can we get an RA# >> created for the item that we received so that this can be processed? Ple= ase >> advise how you would like us to proceed with this return. >> >> Please see attached photo for return label. >> >> Thank You >> >> -- >> *Thank You,* >> *Steven Adams* >> *Reworks Clerk* >> *OA Logistics SV2* >> *550 Northport Pkwy* >> *Port Wentworth, GA 31407* >> *912-373-7778 Ext 3845* >> > > > -- > > *Steven Adams* > > > *Reworks Clerk* > > *550 Northport Pkwy* > > *Port Wentworth, GA 31407* > > *912-373-7778 Ext 3845* > --000000000000746cc205f71c0088 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Latesia -

Was the customer refunded for the Walmar= t item=C2=A0MS5244409622-07 or the JLA item CS10-1291?
Also, I am trying to = understand how a refund was issued=C2=A0 before the item was received by th= e warehouse.

Thanks,
Kristal=C2=A0

On= Fri, Mar 17, 2023 at 1:31=E2=80=AFPM Steven Adams <steven.adams@ship8.com> wrote:


---------- Forwa= rded message ---------
From: Customer Service info@designerliving.com <info@designerliving.c= om>
Date: Fri, Mar 17, 2023 at 10:27=E2=80=AFAM
Subject= : Re: Wrong Item Recieved. Customer: Maria Elena Jimenez, REF# 108806288032= 443
To: Steven Adams <steven.adams@oalogistics.com>


Hi Steven,

Please proceed. This customer has been refunded.

Thank you,
Latesia=C2=A0
Designer Living=C2=A0

On Fri, Mar 17, 2023 at 9:37=E2=80=AFAM Steven Adams <steven.adams@oalogistics.c= om> wrote:
Good Morning,

We jus= t received=C2=A0a customer return from the following customer. The item tha= t we received does not match what is attached=C2=A0to the RA#. CS10-1291 is= on RA# and=C2=A0MS5244409622-07 is what we received.=C2=A0 Can we get an RA# cre= ated for the item that we received=C2=A0so that this can be processed? Plea= se advise how you would like us to proceed with this return.<= /div>

Please see attac= hed photo for return label.

Thank You

--
Thank You,
<= b>Steven Adams
Rewor= ks Clerk
OA Logistics SV2=
550 Northport Pkwy=
Port Wentworth, GA= 31407
912-373-7778 Ext 3845


--

= Steven Adams


Reworks Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

<= /div>

<= span style=3D"font-family:"Courier New";color:rgb(102,102,102)">9= 12-373-7778 Ext 3845

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