Subject: Re: Wrong Item Recieved. Customer: Maria Elena Jimenez, REF# 108806288032443
From: Kristal Groover <[email-masked]>
To: Steven Adams <[email-masked]>, [email-masked], Latesia Lee <[email-masked]>
Date: Fri, 17 Mar 2023 13:35:10 -0400

Latesia -

Was the customer refunded for the Walmart item MS5244409622-07 or the JLA
item CS10-1291?
Also, I am trying to understand how a refund was issued  before the item
was received by the warehouse.

Thanks,
Kristal

On Fri, Mar 17, 2023 at 1:31 PM Steven Adams <[email-masked]> wrote:

>
>
> ---------- Forwarded message ---------
> From: Customer Service [email-masked] <[email-masked]>
> Date: Fri, Mar 17, 2023 at 10:27 AM
> Subject: Re: Wrong Item Recieved. Customer: Maria Elena Jimenez, REF#
> 108806288032443
> To: Steven Adams <[email-masked]>
>
>
> Hi Steven,
>
> Please proceed. This customer has been refunded.
>
> Thank you,
> Latesia
> Designer Living
>
> On Fri, Mar 17, 2023 at 9:37 AM Steven Adams <[email-masked]>
> wrote:
>
>> Good Morning,
>>
>> We just received a customer return from the following customer. The item
>> that we received does not match what is attached to the RA#. CS10-1291 is
>> on RA# and MS5244409622-07 is what we received.  Can we get an RA#
>> created for the item that we received so that this can be processed? Please
>> advise how you would like us to proceed with this return.
>>
>> Please see attached photo for return label.
>>
>> Thank You
>>
>> --
>> *Thank You,*
>> *Steven Adams*
>> *Reworks Clerk*
>> *OA Logistics SV2*
>> *550 Northport Pkwy*
>> *Port Wentworth, GA 31407*
>> *912-373-7778 Ext 3845*
>>
>
>
> --
>
> *Steven Adams*
>
>
> *Reworks Clerk*
>
> *550 Northport Pkwy*
>
> *Port Wentworth, GA 31407*
>
> *912-373-7778 Ext 3845*
>