Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 16 Mar 2023 22:47:42 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Susan Alvarado

Customer Order Number: 200010816236456

Purchase Order No: 108807016770296

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Vince Microfiber 6-Piece Coral/Gray Bed in a Bag Reversible Comforter with Sheet Set, Twin, Size: Twin, Actual Color: Coral/Gray/1125935379

Agent message:   Hi, the customer has not received the order and the picture of the delivery is not familiar to her. Please investigate and refund or replace the item for her. Thanks Walmart.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team