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Date: Thu, 16 Mar 2023 22:47:42 +0000
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Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care
 <a-7BB2E4EA6893483F97BDCB395B156AC6@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Susan Alvarado</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010816236456</div>
    <div> <b>Purchase Order No:</b>&nbsp;108807016770296</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Vince Microfiber 6-Piece Coral/Gray Bed in a Bag Reversible Comforter with Sheet Set, Twin, Size: Twin, Actual Color: Coral/Gray/1125935379 </div>
    <div><b> Agent message: </b>&nbsp; Hi, the customer has not received the order and the picture of the delivery is not familiar to her. Please investigate and refund or replace the item for her. Thanks Walmart.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy0tqwzAQANDTREujz2gkLbSwVAcCWYT2BCIzkwocBVzTkNu35O0fZ4MhaY0RraLcxCGw6tlq67QzaC0EsJNJ7B2hbYJBgNoB9MZre03Ptt7btk_Xx119Z2EtjoQleEPAEIJI0DG2ZJMhz2rLfcjjfxP_9Nvgbe2_fdzefc-11svBzV_L-bx8qj6unXjsJ8qhFLvAMmNMDqI7plA-anHJF-NxrvgH8Ro5NA">