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Date: Tue, 14 Mar 2023 17:57:35 +0000
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Subject: Re: Message from Walmart.com Customer: Initiate a return,
 200010849643112 #Ref 2023031100290106
From: Melody Oliver <c-1BDD992C0D9F4924A37029576C354850@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">And I told you,I was dealing with the l=
oss of my husband. &nbsp;The comforter is still in the packaging as shipped=
 to me. &nbsp;The fog from his sudden death is just beginning to lift.<br><=
br><div dir=3D"ltr">Sent from my iPad</div><div dir=3D"ltr"><br><blockquote=
 type=3D"cite">On Mar 14, 2023, at 8:50 AM, Designer Living Inc. &lt;s-1BDD=
992C0D9F4924A37029576C354850@relay.walmart.com&gt; wrote:<br><br></blockquo=
te></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p style=3D"ma=
rgin-top:5px;margin-bottom: 5px"><span style=3D"font-size:16px;font-family:=
'Arial','sans-serif';color:black">Hello Walmart Team/ Melody,</span></p><p =
style=3D"margin-top:5px;margin-bottom: 5px"><span style=3D"font-size:16px;f=
ont-family:'Arial','sans-serif';color:black">&nbsp;</span></p><p style=3D"m=
argin-top:5px;margin-bottom: 5px"><strong><span style=3D"font-size:16px;fon=
t-family:'Arial','sans-serif';color:black"></span></strong></p><p style=3D"=
white-space: normal;"><strong>Customer Order Number</strong>:&nbsp; 2000108=
49643112</p><p style=3D"white-space: normal;"><strong>Purchase Order No</st=
rong>:&nbsp; 108802587031161</p><p style=3D"margin-top:5px;margin-bottom: 5=
px"><span style=3D"font-size:16px;font-family:'Arial','sans-serif';color:bl=
ack"></span><br></p><p style=3D"margin-top:5px;margin-bottom: 16px"><span s=
tyle=3D"font-size:16px;font-family:'Arial','sans-serif';color:black"></span=
></p><p style=3D"margin-top:5px;margin-bottom: 5px"><span style=3D"font-siz=
e:16px;font-family:'Arial','sans-serif';color:black">Thank you for your ema=
il.&nbsp; After further reviewing your order, we noted that your order was =
shipped on 01/24/2023. Per our Designer Living Return Policy, returns must =
be made within 30 days of the ship date. We are unable to accept a return a=
t this time.</span></p><p style=3D"margin-top:5px;margin-bottom: 5px"><span=
 style=3D"font-size:16px;font-family:'Arial','sans-serif';color:black">&nbs=
p;</span></p><p style=3D"margin-top:5px;margin-bottom: 5px"><span style=3D"=
font-size:16px;font-family:'Arial','sans-serif';color:black">Sincerely,</sp=
an></p><p style=3D"margin-top:5px;margin-bottom: 5px"><span style=3D"font-s=
ize:16px;font-family:'Arial','sans-serif';color:black">Latesia</span></p><p=
 style=3D"margin-top:5px;margin-bottom: 5px"><span style=3D"font-size:16px;=
font-family:'Arial','sans-serif';color:black">Customer Service Rep.</span><=
/p><p style=3D"margin-top:5px;margin-bottom: 5px"><span style=3D"font-size:=
16px;font-family:'Arial','sans-serif';color:black">Designer Living&nbsp;</s=
pan></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>I am told to contact you. &nbsp;=
There is no other option to return.<br><br></p><p>Sent from my iPad</p><p><=
br></p><blockquote>On Mar 13, 2023, at 12:06 PM, Designer Living Inc.</bloc=
kquote><blockquote><p>=EF=BB=BF</p><p>Hello Melody&nbsp;/ Walmart Team-</p>=
<p><span style=3D"white-space:pre"></span></p><p>Thank you for your email.&=
nbsp; If you would like to return your order, please follow the steps withi=
n your Walmart account. You also may be able to return your order to your l=
ocal Walmart.&nbsp;</p><p><br></p><p>Sincerely,</p><p>Helita</p><p>Designer=
 Living Customer Service</p><p>1-888-879-8790</p><p>info@designerliving.com=
</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&=
nbsp;</p><p><br></p><p>Melody Oliver wants to connect with you for the orde=
r below:</p><p><br></p><p><strong> Customer Order Number</strong>:&nbsp; 20=
0010849643112</p><p><strong> Purchase Order No</strong>:&nbsp; 108802587031=
161</p><p><strong> Reason for Contact: </strong>&nbsp;Initiate a return</p>=
<p><strong> Item name/number:</strong>&nbsp; Comfort Spaces Natalie Microfi=
ber 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Queen/1772840977<=
/p><p><br><br></p><p><strong>Customer Message</strong>:<br></p><p>Not as th=
ick as desired.. just finding my footing after my husband=E2=80=99s death</=
p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Reply to=
 this message to contact the customer, and do so within 48 hours, per the g=
uidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide=
?article=3D000006402#Customer_Service_Requirements">Marketplace Seller Cust=
omer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230313/=
6381429468743057187954863" data-unique-identifier=3D""></p><p><img width=3D=
"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230314/638=
1436961799472343827159" data-unique-identifier=3D""></p></blockquote><p><im=
g width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20=
230314/6381436961802464425583822" data-unique-identifier=3D""></p><img widt=
h=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJ=
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</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
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