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Subject: Please contact the customer - Refund Not Received
From: Walmart Customer Care
 <a-ACFDA41CE05D4B599779B49F76C7A489@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.,&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Melissa Cleaver</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010736733974</div>
    <div> <b>Purchase Order No:</b>&nbsp;108804341598589</div>
    <div><b> Reason for Contact: </b>&nbsp;Refund Not Received</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Cavoy Faux Silk 5-Piece Tufted Taupe Comforter Set with Bed Skirt and Decorative Pillow, Queen, Size: Queen, Actual Color: Taupe/252091894 </div>
     <div><br></div>
    <div><br></div>
    <div><b> Agent message: </b>&nbsp; As per return tracking item was arrived at 2nd of March, 2023. Return tracking "395057850004" and customer did not receive refund yet. Please advise.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzE0KwjAQQOHTmGVJZyY_s8iixhYEF6IniEmqgZpCLYq3t7h5u-9l12pjjULLJJILI2rKojiQgBJbkltANTEqyAyBZbpB4rAjueQpfJtPmJ5hWZs4P8XD6azBtjxqtIiSktEUI0pgNsGCZbG4Usd50ym_yr3mZSrvUu9_vjrv_XmH3bU_nfqLKDWWlOt6TK7zw6Gj1vdSHWivtp3hPfFgtDcdWf4BarQ35w">