Subject: Please contact the customer - Refund Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 14 Mar 2023 00:31:25 +0000

Dear Designer Living Inc.,

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below.

Customer Name: Melissa Cleaver

Customer Order Number: 200010736733974

Purchase Order No: 108804341598589

Reason for Contact:  Refund Not Received

Item name/number:   Comfort Spaces Cavoy Faux Silk 5-Piece Tufted Taupe Comforter Set with Bed Skirt and Decorative Pillow, Queen, Size: Queen, Actual Color: Taupe/252091894

Agent message:   As per return tracking item was arrived at 2nd of March, 2023. Return tracking "395057850004" and customer did not receive refund yet. Please advise.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team