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Date: Sun, 12 Mar 2023 14:33:50 +0000
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Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care
 <a-3B10194F5FC94CDDBFEAF9B27790FBD1@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Necie Mitchell</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010825741378</div>
    <div> <b>Purchase Order No:</b>&nbsp;108806698438692</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Gloria Microfiber Damask 9-Piece Coral Bed in a Bag Comforter with Sheet Set, Full, Size: Full, Actual Color: Coral/1452990501 </div>
    <div><b> Agent message: </b>&nbsp; Hi good day seller. Customer call because the item was tag as delivered but she did not receive the item. Customer is asking for a refund on this item. Please follow up this to FedEx. Thank you</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzEsKwjAQANDTmGXJZPJdZGHTBgQXoidIm4kGaoRaFG-veID3yIM2ViNotCz7VFBLYtULLpAjCJCIindFl8lwLYxQeZJS7CRfaUmf7p2We1q3bn7c2c1PYPNENlGxYIEDqQKY0M1KERESW31t5fHTmZ712mhd6qu2659vPoRw2uH-Mh6P45nVNtdMbTtkj_0vczKqGJwMw9DHcR9dL4xxPPYDfAG5NjkG">