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Date: Tue, 07 Mar 2023 20:18:57 +0000
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Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care
 <a-0486C7A49D0E4A469FDEFAB590AA2607@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;VICTOR MALDONADO</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010730191258</div>
    <div> <b>Purchase Order No:</b>&nbsp;108805976473268</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Cavoy Faux Silk 5-Piece Tufted Taupe Comforter Set with Bed Skirt and Decorative Pillow, King, Size: King, Actual Color: Taupe/157440562 </div>
    <div><b> Agent message: </b>&nbsp; Hello, Good day. This is Jonel from Walmart Customer Care. I am contacting you on behalf of our Customer regarding the items he did not receive. I appreciate you providing her all the details and information on how she can have a refund for this. Please get in touch within 48 hours. Thank you.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzEsKwjAQANDTmGWZzCSTZJFFrBUEF6InaD7VQI1Qi-LtFQ_wXvGSjUUEIiOyHydiVUT1CEhAYBCk1aZzMk-WU3KJU5wINwqWMo-f7j3O93FZu_S4i5vXDKCTMQ6jjMWRklax06giRYboxOJrmx4_ncuzXltZ5vqq7frnq-_7_rShcBmOx-Esaks1l7YesgdluTdBuR0MKvzK_W7Yh612EAIymC9wkjfw">