Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 07 Mar 2023 20:18:57 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: VICTOR MALDONADO

Customer Order Number: 200010730191258

Purchase Order No: 108805976473268

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Cavoy Faux Silk 5-Piece Tufted Taupe Comforter Set with Bed Skirt and Decorative Pillow, King, Size: King, Actual Color: Taupe/157440562

Agent message:   Hello, Good day. This is Jonel from Walmart Customer Care. I am contacting you on behalf of our Customer regarding the items he did not receive. I appreciate you providing her all the details and information on how she can have a refund for this. Please get in touch within 48 hours. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team