Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 06 Mar 2023 22:00:10 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Linda Christ

Customer Order Number: 200010797663968

Purchase Order No: 108805876181632

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Cotton 144TC 4-Piece Multi Paisley Lightweight Breathable Sheet Set, King, Size: King, Actual Color: Paisley Multi/178230303

Agent message:   Customer received a damaged item and they wants to be refunded. They cannot return it as they mention. Please help. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team