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Date: Mon, 06 Mar 2023 21:54:24 +0000
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Subject: Re: Message from Walmart.com Customer: Give feedback,
 200010783342123 #Ref 2023022200297508
From: Jasmine Johnson-Conley
 <c-750C84E1C6F3428B9832C8C89308D7F8@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto"><div dir=3D"ltr"></div><div dir=3D"ltr"=
>Hi I am following up on my message. I was told I would receive a replaceme=
nt for my damaged item but I have not heard any confirmation on my item bei=
ng sent. Thank you.&nbsp;</div><div dir=3D"ltr"><br><blockquote type=3D"cit=
e">On Feb 24, 2023, at 10:32 AM, Jasmine Johnson-Conley &lt;meee988@yahoo.c=
om&gt; wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div dir=
=3D"ltr">=EF=BB=BF<meta http-equiv=3D"content-type" content=3D"text/html; c=
harset=3Dutf-8"><div dir=3D"ltr"></div><div dir=3D"ltr">Thank you. My shipp=
ing address is:</div><div dir=3D"ltr"><br></div><div dir=3D"ltr">8715 Homes=
tead Ave NE Olympia, WA 98516&nbsp;</div><div dir=3D"ltr"><br><blockquote t=
ype=3D"cite">On Feb 24, 2023, at 6:46 AM, Designer Living Inc. &lt;s-750C84=
E1C6F3428B9832C8C89308D7F8@relay.walmart.com&gt; wrote:<br><br></blockquote=
></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello Jasmine=
,</p><p>&nbsp;</p><p>Thank you for you for the pictures. The damage may hav=
e happened in the washing/ drying process. For future references; please ma=
chine wash cold separately, gentle cycle. Do not bleach. Tumble dry low. Do=
 not iron. <em>If there is no free movement in washer/dryer, use large capa=
city commercial washer/dryer.</em></p><p><br></p><p>As a one-time customer-=
courtesy I will send you a replacement set. If you are okay with this decis=
ion; please confirm your shipping address.</p><p>Meanwhile, I will maybe su=
ggest donating the set to a local charity in your area.</p><p>&nbsp;</p><p>=
Thank you,</p><p>Latesia</p><p>Customer Service Rep.</p><p>Designer Living<=
/p><p>&nbsp;</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>I have attached=
 photos of the rips.&nbsp;<img alt=3D"image0.jpeg" src=3D"cid:98591886-AA35=
-45C6-92EF-D095510F2AA9-L0-001" data-unique-identifier=3D""><img alt=3D"ima=
ge1.jpeg" src=3D"cid:53F9FACE-7E9F-419E-8245-A8A96A7DEB6D-L0-001" data-uniq=
ue-identifier=3D""></p><p><br></p><blockquote>On Feb 23, 2023, at 6:44 AM, =
Designer Living Inc.</blockquote><blockquote><p>=EF=BB=BF</p><p>Hello Walma=
rt Team/ Jasmine,</p><p><br></p><p style=3D"white-space: normal;"><strong>C=
ustomer Order Number</strong>:&nbsp; 200010783342123</p><p style=3D"white-s=
pace: normal;"><strong>Purchase Order No</strong>:&nbsp; 108801458625080</p=
><p><br></p><p>Thank you for your order with Designer Living.</p><p>We are =
sorry to hear the conditions of this set after washing. Please respond by s=
ending pictures of the damaged item for us to review.&nbsp;</p><p><br></p><=
p>Thank you,</p><p>Latesia&nbsp;</p><p>Customer Service Rep.</p><p>Designer=
 Living&nbsp;</p><p style=3D";margin-bottom:0;line-height: normal"><br></p>=
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br=
></p><p>Jasmine Johnson-Conley wants to connect with you for the order belo=
w:</p><p><br></p><p><strong> Customer Order Number</strong>:&nbsp; 20001078=
3342123</p><p><strong> Purchase Order No</strong>:&nbsp; 108801458625080</p=
><p><strong> Reason for Contact: </strong>&nbsp;Give feedback</p><p><strong=
> Item name/number:</strong>&nbsp; Comfort Spaces Marlene Microfiber 9-Piec=
es Daisies Green Comforter Set with Sheet Set, Full/1275032563</p><p><br><b=
r></p><p><strong>Customer Message</strong>:<br></p><p>Hi I have been using =
the comforter set for a couple of weeks but after the first wash the comfor=
ter has completely ripped on the side. it is horrible that just have one wa=
sh on a gentle cycle that the comforter has now ripped.</p><p><br></p><p><s=
trong>What you need to do now:</strong></p><p>1. Reply to this message to c=
ontact the customer, and do so within 48 hours, per the guidelines outlined=
 in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D0000064=
02#Customer_Service_Requirements">Marketplace Seller Customer Care Requirem=
ents.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230223/=
6381273084650761451748109" data-unique-identifier=3D""></p><p><img width=3D=
"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230224/638=
1281686833592858265891" data-unique-identifier=3D""></p></blockquote><p><im=
g width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20=
230224/6381281686836716156509229" data-unique-identifier=3D""></p><img widt=
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</div></blockquote></div></blockquote><img width=3D"1px" height=3D"1px" alt=
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