Subject: Re: Beautyrest Mattress Pad Warranty-C21431666
From: Matthew Torrison <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Date: Sun, 26 Feb 2023 01:37:01 -0600

This went bad again. What is the warranty term on this product?

On Thu, Jul 22, 2021, 14:29 Customer Service [email-masked] <
[email-masked]> wrote:

> Hi Matt,
>
> Here you go, hopefully you will receive this time.
>
> Hello,
>
>
>
> As per our conversation, to complete the warranty of your electric
> product, please cut the sewn on label in half on the defective
> product, like in the example  below and email to us.  Thank you
>
>
>
>
>
>
> Thank you,
>
>
>
> Erlinda
>
> Senior Customer Service Rep
>
> Designer Living & Electric Product
>
> E&E Co. Ltd. dba JLA Home
>
> On Thu, Jul 22, 2021 at 12:22 PM Customer Service [email-masked]
> <[email-masked]> wrote:
>
>> Hello Matt,
>>
>>
>>
>> As per our conversation, to complete the warranty of your electric
>> product, please cut sewn on label in half on the defective product, like in
>> the example  below and email to us.  Thank you
>>
>>
>>
>>
>>
>>
>>
>> Thank you,
>>
>>
>>
>> Erlinda
>>
>> Senior Customer Service Rep
>>
>> Designer Living & Electric Product
>>
>> E&E Co. Ltd. dba JLA Home
>>
>