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Date: Fri, 24 Feb 2023 18:32:29 +0000
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Subject: Re: Message from Walmart.com Customer: Give feedback,
 200010783342123 #Ref 2023022200297508
From: Jasmine Johnson-Conley
 <c-750C84E1C6F3428B9832C8C89308D7F8@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto"><div dir=3D"ltr"></div><div dir=3D"ltr"=
>Thank you. My shipping address is:</div><div dir=3D"ltr"><br></div><div di=
r=3D"ltr">8715 Homestead Ave NE Olympia, WA 98516&nbsp;</div><div dir=3D"lt=
r"><br><blockquote type=3D"cite">On Feb 24, 2023, at 6:46 AM, Designer Livi=
ng Inc. &lt;s-750C84E1C6F3428B9832C8C89308D7F8@relay.walmart.com&gt; wrote:=
<br><br></blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=
=BB=BF<p>Hello Jasmine,</p><p>&nbsp;</p><p>Thank you for you for the pictur=
es. The damage may have happened in the washing/ drying process. For future=
 references; please machine wash cold separately, gentle cycle. Do not blea=
ch. Tumble dry low. Do not iron. <em>If there is no free movement in washer=
/dryer, use large capacity commercial washer/dryer.</em></p><p><br></p><p>A=
s a one-time customer-courtesy I will send you a replacement set. If you ar=
e okay with this decision; please confirm your shipping address.</p><p>Mean=
while, I will maybe suggest donating the set to a local charity in your are=
a.</p><p>&nbsp;</p><p>Thank you,</p><p>Latesia</p><p>Customer Service Rep.<=
/p><p>Designer Living</p><p>&nbsp;</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><b=
r></p><p>I have attached photos of the rips.&nbsp;<img alt=3D"image0.jpeg" =
src=3D"cid:98591886-AA35-45C6-92EF-D095510F2AA9-L0-001" data-unique-identif=
ier=3D""><img alt=3D"image1.jpeg" src=3D"cid:53F9FACE-7E9F-419E-8245-A8A96A=
7DEB6D-L0-001" data-unique-identifier=3D""></p><p><br></p><blockquote>On Fe=
b 23, 2023, at 6:44 AM, Designer Living Inc.</blockquote><blockquote><p>=EF=
=BB=BF</p><p>Hello Walmart Team/ Jasmine,</p><p><br></p><p style=3D"white-s=
pace: normal;"><strong>Customer Order Number</strong>:&nbsp; 20001078334212=
3</p><p style=3D"white-space: normal;"><strong>Purchase Order No</strong>:&=
nbsp; 108801458625080</p><p><br></p><p>Thank you for your order with Design=
er Living.</p><p>We are sorry to hear the conditions of this set after wash=
ing. Please respond by sending pictures of the damaged item for us to revie=
w.&nbsp;</p><p><br></p><p>Thank you,</p><p>Latesia&nbsp;</p><p>Customer Ser=
vice Rep.</p><p>Designer Living&nbsp;</p><p style=3D";margin-bottom:0;line-=
height: normal"><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Livi=
ng Inc.,&nbsp;</p><p><br></p><p>Jasmine Johnson-Conley wants to connect wit=
h you for the order below:</p><p><br></p><p><strong> Customer Order Number<=
/strong>:&nbsp; 200010783342123</p><p><strong> Purchase Order No</strong>:&=
nbsp; 108801458625080</p><p><strong> Reason for Contact: </strong>&nbsp;Giv=
e feedback</p><p><strong> Item name/number:</strong>&nbsp; Comfort Spaces M=
arlene Microfiber 9-Pieces Daisies Green Comforter Set with Sheet Set, Full=
/1275032563</p><p><br><br></p><p><strong>Customer Message</strong>:<br></p>=
<p>Hi I have been using the comforter set for a couple of weeks but after t=
he first wash the comforter has completely ripped on the side. it is horrib=
le that just have one wash on a gentle cycle that the comforter has now rip=
ped.</p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Re=
ply to this message to contact the customer, and do so within 48 hours, per=
 the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s=
/guide?article=3D000006402#Customer_Service_Requirements">Marketplace Selle=
r Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230223/=
6381273084650761451748109" data-unique-identifier=3D""></p><p><img width=3D=
"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230224/638=
1281686833592858265891" data-unique-identifier=3D""></p></blockquote><p><im=
g width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20=
230224/6381281686836716156509229" data-unique-identifier=3D""></p><img widt=
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a-unique-identifier=3D"">
</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
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