Subject: Re: Message from Walmart.com Customer: Give feedback, 200010783342123 #Ref 2023022200297508
From: Jasmine Johnson-Conley <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 23 Feb 2023 20:24:00 +0000

I have attached photos of the rips.

On Feb 23, 2023, at 6:44 AM, Designer Living Inc. <[email-masked]> wrote:

Hello Walmart Team/ Jasmine,

Customer Order Number:  200010783342123

Purchase Order No:  108801458625080

Thank you for your order with Designer Living.

We are sorry to hear the conditions of this set after washing. Please respond by sending pictures of the damaged item for us to review.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Jasmine Johnson-Conley wants to connect with you for the order below:

Customer Order Number:  200010783342123

Purchase Order No:  108801458625080

Reason for Contact:  Give feedback

Item name/number:  Comfort Spaces Marlene Microfiber 9-Pieces Daisies Green Comforter Set with Sheet Set, Full/1275032563

Customer Message:

Hi I have been using the comforter set for a couple of weeks but after the first wash the comforter has completely ripped on the side. it is horrible that just have one wash on a gentle cycle that the comforter has now ripped.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team