Subject: Please contact the customer - Other Reason
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 23 Feb 2023 02:15:12 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Chanyn Alexander

Customer Order Number: 200010768135735

Purchase Order No: 108803725764333

Reason for Contact:  Other Reason

Item name/number:   Comfort Spaces Ember Microfiber 3-Piece White Ruched Comforter Set, King, Size: King, Actual Color: White/1367633788

Agent message:   The customer has informed us that they did not receive the item.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team