Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 20 Feb 2023 00:07:39 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Aimee Brickson

Customer Order Number: 200010677822544

Purchase Order No: 108804237506642

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Vince Microfiber 6-Piece Coral/Gray Bed in a Bag Reversible Comforter with Sheet Set, Twin, Size: Twin, Actual Color: Coral/Gray/1125935379

Agent message:   Hi there This is Felix from Walmart customer care! Customer contacted us about the order she did not received and requesting for replacement

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team