Subject: Message from Walmart.com Customer: Ask a question, 200010526597341
From: James March <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 14 Feb 2023 21:39:09 +0000

Dear Designer Living Inc.,

James March wants to connect with you for the order below:

Customer Order Number:  200010526597341

Purchase Order No:  108733410547294

Reason for Contact:  Ask a question

Item name/number:  Beautyrest Ultra Soft Sherpa Berber Fleece Electric Poncho Wrap Blanket Heated Throw with Auto Shutoff, 50 in x 64 in, Lavendar Lattice/1984865774

Customer Message:

This electric poncho had stopped working. I have tried all the troubleshooting instructions. The poncho still does not work (three lights blinking). What do I do to get a replacement and/or refund?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team