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Date: Tue, 14 Feb 2023 18:23:32 +0000
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Subject: Re: Message from Walmart.com Customer: Initiate a return,
 200010644319637 #Ref 2023021200296958
From: Melissa Kramer <c-BE9548F1D1B04E05BAB9F9CCB52AD9D8@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Well I contacted prior and never Heard =
anything back so I tried again and just Got correspondence this week.&nbsp;=
<br><br><div dir=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><blo=
ckquote type=3D"cite">On Feb 14, 2023, at 12:50 PM, Designer Living Inc. &l=
t;s-BE9548F1D1B04E05BAB9F9CCB52AD9D8@relay.walmart.com&gt; wrote:<br><br></=
blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p><sp=
an style=3D"font-size:13px;font-family:'Arial','sans-serif'">Hello Melissa,=
</span></p><p><span style=3D"font-size:13px;font-family:'Arial','sans-serif=
'"><br></span></p><p><span style=3D"font-family: Arial, &quot;sans-serif&qu=
ot;; font-size: 13px;">Thank you for your email.&nbsp; After reviewing your=
 order, we noted that your order was shipped on12/29/2022, more than 30 day=
s ago.&nbsp; Per our Designer Living Return Policy, returns must be made wi=
thin 30 days of the ship date. We are unable to accept a return at this tim=
e.</span></p><p><span style=3D"font-family: Arial, &quot;sans-serif&quot;; =
font-size: 13px;"><br></span></p><p><span style=3D"font-family: Arial, &quo=
t;sans-serif&quot;; font-size: 13px;">Thank you,</span></p><p><span style=
=3D"font-family: Arial, &quot;sans-serif&quot;; font-size: 13px;">Latesia&n=
bsp;</span></p><p><span style=3D"font-family: Arial, &quot;sans-serif&quot;=
; font-size: 13px;">Customer Service Rep.</span></p><p><span style=3D"font-=
family: Arial, &quot;sans-serif&quot;; font-size: 13px;">Designer Living&nb=
sp;</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>There are no steps when o =
look in the account. It doesn=E2=80=99t give me an option to return. As you=
 can see it says to contact the seller, which I have done.&nbsp;</p><p><img=
 alt=3D"image0.png" src=3D"cid:7D56005C-3661-44F3-99F1-883BBDB90FA6-L0-001"=
 data-unique-identifier=3D""><br><br></p><p>Sent from my iPhone</p><p><br><=
/p><blockquote>On Feb 14, 2023, at 7:56 AM, Designer Living Inc.</blockquot=
e><blockquote><p>=EF=BB=BF</p><p style=3D"white-space: normal; background: =
white;"><span style=3D"font-family: Arial, ">Hello Melissa,</span></p><p st=
yle=3D"white-space: normal; background: white;"><span style=3D"font-family:=
 Arial, "><br></span></p><p style=3D"white-space: normal; background: white=
;"><span style=3D"font-family: Arial, "></span></p><p style=3D"white-space:=
 normal;"><strong>Customer Order Number</strong>:&nbsp; 200010644319637</p>=
<p style=3D"white-space: normal;"><strong>Purchase Order No</strong>:&nbsp;=
 108736319810807</p><p style=3D"white-space: normal; background: white;"><s=
pan style=3D"font-family: Arial, "><br></span><br></p><p style=3D"white-spa=
ce: normal; background: white;"><span style=3D"color: rgb(51, 51, 51);">Tha=
nk you for reaching out. If you would like to return your order, please fol=
low the steps within your Walmart account. You also may be able to return y=
our order to your local Walmart.</span></p><p style=3D"white-space: normal;=
 background: white;"><span style=3D"font-family: Arial, ">&nbsp;</span></p>=
<p style=3D"white-space: normal; background: white;"><span style=3D"font-fa=
mily: Arial, ">Thank you,</span></p><p style=3D"white-space: normal; backgr=
ound: white;"><span style=3D"font-family: Arial, ">Latesia</span></p><p sty=
le=3D"white-space: normal; background: white;"><span style=3D"font-family: =
Arial, ">Customer Service Rep.</span></p><p style=3D"white-space: normal; b=
ackground: white;"><span style=3D"font-family: Arial, ">Designer Living</sp=
an></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Hi,</p><p>I am replying to the mess=
age as directed. I would like to return this item. Thank you.&nbsp;<br><br>=
</p><p>Sent from my iPhone</p><p><br></p><blockquote>On Feb 13, 2023, at 11=
:53 AM, Designer Living Inc.</blockquote><blockquote><p>=EF=BB=BF</p><p sty=
le=3D"margin-top:5px;margin-bottom: 5px;background:white"><span style=3D"fo=
nt-size:16px;font-family:'Arial','sans-serif';color:#333333">Hello Walmart =
Team/ Melissa,</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;back=
ground:white"><span style=3D"font-size:16px;font-family:'Arial','sans-serif=
';color:#333333"><br></span></p><p style=3D"margin-top:5px;margin-bottom: 5=
px;background:white"><span style=3D"font-size:16px;font-family:'Arial','san=
s-serif';color:#333333"></span></p><p style=3D"white-space: normal;"><stron=
g>Customer Order Number</strong>:&nbsp; 200010644319637</p><p style=3D"whit=
e-space: normal;"><strong>Purchase Order No</strong>:&nbsp; 108736319810807=
</p><p style=3D"margin-top:5px;margin-bottom: 5px;background:white"><span s=
tyle=3D"font-size:16px;font-family:'Arial','sans-serif';color:#333333"><br>=
</span><br></p><p style=3D"margin-top:5px;margin-bottom: 5px;background:whi=
te"><span style=3D"color: rgb(51, 51, 51); font-family: Arial, ">Thank you =
for your order. If you would like to return your order, please follow the s=
teps within your Walmart account. You also may be able to return your order=
 to your local Walmart.</span></p><p style=3D"margin-top:5px;margin-bottom:=
 5px;background:white"><span style=3D"font-size:16px;font-family:'Arial','s=
ans-serif';color:#333333">&nbsp;</span></p><p style=3D"margin-top:5px;margi=
n-bottom: 5px;background:white"><span style=3D"font-size:16px;font-family:'=
Arial','sans-serif';color:#333333">Thank you,</span></p><p style=3D"margin-=
top:5px;margin-bottom: 5px;background:white"><span style=3D"font-size:16px;=
font-family:'Arial','sans-serif';color:#333333">Latesia </span></p><p style=
=3D"margin-top:5px;margin-bottom: 5px;background:white"><span style=3D"font=
-size:16px;font-family:'Arial','sans-serif';color:#333333">Customer Service=
 Rep.</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;background:wh=
ite"><span style=3D"font-size:16px;font-family:'Arial','sans-serif';color:#=
333333">Designer Living</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p>=
<p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>Melissa Kramer wants t=
o connect with you for the order below:</p><p><br></p><p><strong> Customer =
Order Number</strong>:&nbsp; 200010644319637</p><p><strong> Purchase Order =
No</strong>:&nbsp; 108736319810807</p><p><strong> Reason for Contact: </str=
ong>&nbsp;Initiate a return</p><p><strong> Item name/number:</strong>&nbsp;=
 Comfort Spaces Gloria Microfiber Damask 9-Piece Blue Bed in a Bag Comforte=
r with Sheet Set, King/1941052666</p><p><br><br></p><p><strong>Customer Mes=
sage</strong>:<br></p><p>Very flat and not much stuffing. Not as described.=
 I=E2=80=99d like to return.</p><p><br></p><p><strong>What you need to do n=
ow:</strong></p><p>1. Reply to this message to contact the customer, and do=
 so within 48 hours, per the guidelines outlined in the <a href=3D"https://=
sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Require=
ments">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230213/=
6381187504070237968380317" data-unique-identifier=3D""></p><p><img width=3D=
"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230214/638=
1194726335121677536960" data-unique-identifier=3D""></p></blockquote><p><im=
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214/6381196453528920944538692" data-unique-identifier=3D""></p></blockquote=
><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/i=
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