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Date: Thu, 09 Feb 2023 20:05:12 +0000
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Subject: Re: RE:Please contact the customer - Return/Replace - Lost in
 Transit #Ref 2023020800296719
From: Sylvia Bonner <c-D6DA8A38CB7E4EE2B554E2AFAD46648B@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<br>Hi, thank you so much for responding.&nbsp; &nbsp;I received my order a=
nd I love it.&nbsp; Thank you again.<div><br></div><div>Sylvia Garcia-Bonne=
r&nbsp;</div><div><br><div id=3D"ymail_android_signature"><a id=3D"ymail_an=
droid_signature_link" href=3D"https://go.onelink.me/107872968?pid=3DInProdu=
ct&amp;c=3DGlobal_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=
=3Dym&amp;af_sub1=3DInternal&amp;af_sub2=3DGlobal_YGrowth&amp;af_sub3=3DEma=
ilSignature" target=3D"_blank" rel=3D"noreferrer noopener">Sent from Yahoo =
Mail on Android</a></div> <br> <blockquote style=3D"margin: 0 0 20px 0;"> <=
div style=3D"font-family:Roboto, sans-serif; color:#6D00F6;"> <div>On Thu, =
Feb 9, 2023 at 6:37 AM, info@designerliving.com</div><div>&lt;s-D6DA8A38CB7=
E4EE2B554E2AFAD46648B@relay.walmart.com&gt; wrote:</div> </div> <div style=
=3D"padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D0=
0F6;"> <div id=3D"yiv9685588139"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010671563799</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Coco Microfiber 4-Piece Black/=
White Comforter Set, King/Cal King, Size: King/Cal-King, Actual Color: Blac=
k/White </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello Walmart Team/ Syliva,<br></p><p><br></p><p>Thank you for you=
r order with Designer Living.</p><p>Please note that this order is out for =
delivery with Fedex as of today.</p><p><br></p><p style=3D"margin-top:5px;m=
argin-bottom:5px;"><span style=3D"font-size:16px;color:black;">For the late=
st updates regarding your order delivery, Please go to&nbsp;</span><a href=
=3D"http://www.fedex.com/" target=3D"_blank" rel=3D"noreferrer noopener"><s=
pan style=3D"font-size:16px;color:blue;">www.fedex.com</span></a><span styl=
e=3D"font-size:16px;color:black;">&nbsp;and enter this tracking number:&nbs=
p;</span>394185207910.</p><p style=3D"margin-top:5px;margin-bottom:5px;"><b=
r></p><p style=3D"margin-top:5px;margin-bottom:5px;"><span style=3D"font-si=
ze:16px;color:black;">Thank you,</span></p><p style=3D"margin-top:5px;margi=
n-bottom:5px;"><span style=3D"font-size:16px;color:black;">Latesia&nbsp;</s=
pan></p><p style=3D"margin-top:5px;margin-bottom:5px;"><span style=3D"font-=
size:16px;color:black;">Customer Service Rep.</span></p><p style=3D"margin-=
top:5px;margin-bottom:5px;"><span style=3D"font-size:16px;color:black;">Des=
igner Living</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear D=
esigner Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALATION **</p><=
p><br></p><p>This is Walmart Customer Care, contacting you on behalf of the=
 customer for the order below. The customer is receiving a copy of this mes=
sage.</p><p><br></p><p><strong> Customer Name:</strong>&nbsp;Sylvia Bonner<=
/p><p><strong>Customer Order Number:</strong>&nbsp;200010671563799</p><p><s=
trong>Purchase Order No:</strong>&nbsp;108803419052133</p><p><strong> Reaso=
n for Contact: </strong>&nbsp;Return/Replace - Lost in Transit</p><p><stron=
g> Item name/number: </strong>&nbsp; Comfort Spaces Coco Microfiber 4-Piece=
 Black/White Comforter Set, King/Cal King, Size: King/Cal-King, Actual Colo=
r: Black/White/526694020</p><p><strong> Agent message: </strong>&nbsp; Hi, =
Our valued customer reached us because of this item that is lost in transit=
 and the customer really want this item. Please reach the customer as soon =
as possible to fix this concern, I hope to hear a good news for you soon. T=
hank you and Good day!</p><p><br></p><p><br></p><p><strong>What you need to=
 do now:</strong></p><p>1. Reply to this message to contact the customer, a=
nd do so within 48 hours, per the guidelines outlined in the <a href=3D"htt=
ps://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Re=
quirements" target=3D"_blank" rel=3D"noreferrer noopener">Marketplace Selle=
r Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" id=3D"ymail_ctr_id_-277123-2"></p> </di=
v>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwdzEtqwzAQANDTREsznhn9FlrIsgpdlJYmOcBIlhNDEoNrKLl9Sw7wXgu9sd=
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</div> </div> </blockquote></div><img width=3D"1px" height=3D"1px" alt=3D""=
 src=3D"http://cccp.relay.walmart.com/o/eJwdy0tqwzAQANDTREsjjUa_hRayrUIgi9K=
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