Subject: Please contact the customer - Return/Replace - Arrived Damaged
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 09 Feb 2023 13:00:53 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Concetta Purpura

Customer Order Number: 200010795495882

Purchase Order No: 108803827415990

Reason for Contact:  Return/Replace - Arrived Damaged

Item name/number:   Comfort Spaces Cavoy Faux Silk 5-Piece Tufted Gray Comforter Set with Bed Skirt and Decorative Pillow, Queen, Size: Queen, Actual Color: Grey/786534916

Agent message:   Order damaged, cx not able to return, full adjustment done by walmart.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team