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Subject: Please contact the customer - Return/Replace - Arrived Damaged
From: Walmart Customer Care
 <a-473343F6B8AE4C65A1D9A419C35061D9@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Concetta  Purpura</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010795495882</div>
    <div> <b>Purchase Order No:</b>&nbsp;108803827415990</div>
    <div><b> Reason for Contact: </b>&nbsp;Return/Replace - Arrived Damaged</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Cavoy Faux Silk 5-Piece Tufted Gray Comforter Set with Bed Skirt and Decorative Pillow, Queen, Size: Queen, Actual Color: Grey/786534916 </div>
    <div><b> Agent message: </b>&nbsp; Order damaged, cx not able to return, full adjustment done by walmart. </div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzMFOwzAMgOGnWY6VXTtOfcihhCIh7YDgCdwm3SJ1mVQqEG_P4PZfvr9ElOCVgwi4HG0l4eJq7KEn6EGRADx1iusss0gYVlNVPDHsZbOf7tu2m-1Ht9xv7hrVMBsPAdA8Iof-b2I8w2wLMmS3x9rW-0Pn8lkvrexb_art8s-PmFJ6O9H4MZ3P07urbam5tOM1Rw5ETC_yNIwTJ_EjPuvIqIk8yKN_AUztN6I">