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Subject: Please contact the customer - Return/Replace - Lost in Transit
From: Walmart Customer Care
 <a-D6DA8A38CB7E4EE2B554E2AFAD46648B@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Sylvia Bonner</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010671563799</div>
    <div> <b>Purchase Order No:</b>&nbsp;108803419052133</div>
    <div><b> Reason for Contact: </b>&nbsp;Return/Replace - Lost in Transit</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Coco Microfiber 4-Piece Black/White Comforter Set, King/Cal King, Size: King/Cal-King, Actual Color: Black/White/526694020 </div>
    <div><b> Agent message: </b>&nbsp; Hi, Our valued customer reached us because of this item that is lost in transit and the customer really want this item. Please reach the customer as soon as possible to fix this concern, I hope to hear a good news for you soon. Thank you and Good day!</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy0tqwzAQANDTREujz2g8Wmgh2woUvCjtCWRpnAocGVyTktsn9O0fe4W9JXJAVhSfVoPAonottZFakpZWadstnNUiyfVEYHJJF5AHb-nZ_aXtno6zy_td_Pj8DoiLkbgmZzAteVWanbMO2KSsxOFrW_f3Lvxbb42PrT5qu_3304_j-Hkx4TvOc_wSteVauJ0fxU84BQqGxqGPEKMerIWowzVMgAg0vADCQzjo">