Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 08 Feb 2023 18:49:57 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Martha Coleman

Customer Order Number: 200010746891681

Purchase Order No: 108803620971194

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Urban Habitat Kids Harmony Cotton 4-Piece Pink Unicorn Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: Pink/1580773083

Agent message:   Hello, our customer did not receive the order, it was stolen, she really wants the product, could you please help our customer by sending the replacement? Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team