Subject: Please contact the customer - Give feedback
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Fri, 03 Feb 2023 22:56:54 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: leobardo Becerra

Customer Order Number: 200010846534142

Purchase Order No: 108801870776741

Reason for Contact:  Give feedback

Item name/number:   Madison Park Scarlett Cotton 6-Piece Blue Down Alternative Comforter Set, Cal King, Size: Cal-King/1176099165

Agent message:   cx called to get refund for damaged item cx stated she called on 1/20/23 and was advised to discard of item and refund will be processed, kindly assist with making contact with cx in reference to refund for item.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team