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Date: Fri, 03 Feb 2023 14:58:47 +0000
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Subject: Re: Message from Walmart.com Customer, Ref ID:
 B1104EFE88764F3DB20178FD0E497001 #Ref 2023020200296236
From: Emily Guerra <pc-B1104EFE88764F3DB20178FD0E497001@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">I feel like I was totally scammed<br><b=
r><div dir=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><blockquot=
e type=3D"cite">On Feb 3, 2023, at 8:39 AM, Designer Living Inc. &lt;ps-B11=
04EFE88764F3DB20178FD0E497001@relay.walmart.com&gt; wrote:<br><br></blockqu=
ote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p style=3D"m=
argin-top:5px;margin-bottom: 5px;background:white"><span style=3D"font-size=
:16px;font-family:'Arial','sans-serif';color:#333333">Hello Emily,&nbsp;</s=
pan></p><p style=3D"margin-top:5px;margin-bottom: 5px;background:white"><sp=
an style=3D"font-size:16px;font-family:'Arial','sans-serif';color:#333333">=
&nbsp;&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;backgr=
ound:white"><span style=3D"font-size:16px;font-family:'Arial','sans-serif';=
color:#333333">Thank you for confirming.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&=
nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;background:wh=
ite"><span style=3D"font-size:16px;font-family:'Arial','sans-serif';color:#=
333333">If you would like to return your order, please follow the steps wit=
hin your Walmart account. You also may be able to return your order to your=
 local Walmart. </span></p><p style=3D"margin-top:5px;margin-bottom: 5px;ba=
ckground:white"><span style=3D"font-size:16px;font-family:'Arial','sans-ser=
if';color:#333333">&nbsp;</span></p><p style=3D"margin-top:5px;margin-botto=
m: 5px;background:white"><span style=3D"font-size:16px;font-family:'Arial',=
'sans-serif';color:#333333">Thank you,</span></p><p style=3D"margin-top:5px=
;margin-bottom: 5px;background:white"><span style=3D"font-size:16px;font-fa=
mily:'Arial','sans-serif';color:#333333">Latesia </span></p><p style=3D"mar=
gin-top:5px;margin-bottom: 5px;background:white"><span style=3D"font-size:1=
6px;font-family:'Arial','sans-serif';color:#333333">Customer Service Rep.</=
span></p><p style=3D"margin-top:5px;margin-bottom: 5px;background:white"><s=
pan style=3D"font-size:16px;font-family:'Arial','sans-serif';color:#333333"=
>Designer Living</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>You guys did n=
ot send the wrong item. It was the correct one it just was not what it look=
ed like in the picture. &nbsp;I was so very excited about treating myself t=
o this and it just was a total let down.</p><p><br><br></p><p>Sent from my =
iPhone</p><p><br></p><blockquote>On Feb 3, 2023, at 6:56 AM, Designer Livin=
g Inc.</blockquote><blockquote><p>=EF=BB=BF</p><p style=3D"margin-top:5px;m=
argin-bottom:5px;margin-left: 0in;background:white"><span style=3D"font-fam=
ily:'Arial','sans-serif';color:black">Hello Emily,</span></p><p style=3D"ma=
rgin-top:5px;margin-bottom:5px;margin-left: 0in;background:white;font-varia=
nt-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;=
widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px"><span style=3D"f=
ont-family:'Arial','sans-serif';color:black">&nbsp;</span></p><p style=3D"m=
argin-top:5px;margin-bottom:5px;margin-left: 0in;background:white;font-vari=
ant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start=
;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px"><span style=3D"=
font-family:'Arial','sans-serif';color:#333333">Thank you for your email.</=
span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in;back=
ground:white;font-variant-ligatures: normal;font-variant-caps: normal;orpha=
ns: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacin=
g:0px"><span style=3D"font-family:'Arial','sans-serif';color:#333333">We ar=
e sorry to hear of your dissatisfaction.&nbsp;Please give us a chance to ma=
ke it right. Please advise if we shipped the wrong item to you. If so; plea=
se&nbsp;send pictures of the box upc label ( item number) and a picture of =
the item inside of the box to&nbsp;our customer service so that we are able=
 to confirm this item. Please reply to this email or send to info@designerl=
iving.com, Monday through Friday from 7:00 am- 3:30 pm (PST).&nbsp;</span><=
/p><p style=3D"margin-top:5px;margin-left: 0in;margin-bottom:0;background:w=
hite;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;te=
xt-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px"><=
span style=3D"font-family:'Arial','sans-serif';color:#333333">&nbsp;</span>=
</p><p style=3D"margin-top:5px;margin-left: 0in;margin-bottom:0;background:=
white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;t=
ext-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">=
<span style=3D"font-family:'Arial','sans-serif';color:#333333">We are sorry=
 for any inconvenience this may have caused.&nbsp;</span></p><p style=3D"ma=
rgin-top:5px;margin-left: 0in;margin-bottom:0;background:white;font-variant=
-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;wi=
dows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px"><span style=3D"fon=
t-family:'Arial','sans-serif';color:black">&nbsp;</span></p><p style=3D"mar=
gin-top:5px;margin-left: 0in;margin-bottom:0;background:white;font-variant-=
ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;wid=
ows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px"><span style=3D"font=
-family:'Arial','sans-serif';color:#333333">Thank you,</span></p><p style=
=3D"margin-top:5px;margin-left: 0in;margin-bottom:0;background:white;font-v=
ariant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:st=
art;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px"><span style=
=3D"font-family:'Arial','sans-serif';color:#333333">Latesia&nbsp;</span></p=
><p style=3D"margin-top:5px;margin-left: 0in;margin-bottom:0;background:whi=
te;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text=
-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px"><sp=
an style=3D"font-family:'Arial','sans-serif';color:#333333">Customer Servic=
e Rep.</span></p><p style=3D"margin-top:5px;margin-left: 0in;margin-bottom:=
0;background:white;font-variant-ligatures: normal;font-variant-caps: normal=
;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-=
spacing:0px"><span style=3D"font-family:'Arial','sans-serif';color:#333333"=
>Designer Living&nbsp;</span></p><p>&nbsp;</p><p><br></p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p=
><p><br></p><p>Hi <strong>Designer Living Inc.,</strong></p><p><br><br></p>=
<p>You have received an inquiry from <strong>Emily Guerra</strong> <br><br>=
<strong>What I received as not what the picture showed and I am so so so di=
ssatisfied!!</strong> <br><br>You can respond to the customer directly by r=
eplying to this email. Please respond to this inquiry within 48 hours based=
 on our <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D0000064=
02">Marketplace Seller Customer Care Requirements</a>. We will keep a copy =
of each email sent and received to help resolve disputes, improve customer =
experience, and assess seller performance.</p><p><br><br></p><p>Thank you, =
<br>Walmart Customer Service Team</p><p><br><br></p><p>RefID: B1104EFE88764=
F3DB20178FD0E497001</p><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D=
"/ueditor/net/upload/image/20230203/6381099671070825283257190" data-unique-=
identifier=3D""></p><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"/u=
editor/net/upload/image/20230203/6381100304364068618390795" data-unique-ide=
ntifier=3D""></p></blockquote><p><img width=3D"1px" height=3D"1px" alt=3D""=
 src=3D"/ueditor/net/upload/image/20230203/6381100304373542534660783" data-=
unique-identifier=3D""></p><img width=3D"1px" height=3D"1px" alt=3D"" src=
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=3D"">
</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
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