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Date: Fri, 03 Feb 2023 13:11:24 +0000
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Subject: Re: Message from Walmart.com Customer, Ref ID:
 B1104EFE88764F3DB20178FD0E497001 #Ref 2023020200296236
From: Emily Guerra <pc-B1104EFE88764F3DB20178FD0E497001@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">You guys did not send the wrong item. I=
t was the correct one it just was not what it looked like in the picture. &=
nbsp;I was so very excited about treating myself to this and it just was a =
total let down.<div><br><br><div dir=3D"ltr">Sent from my iPhone</div><div =
dir=3D"ltr"><br><blockquote type=3D"cite">On Feb 3, 2023, at 6:56 AM, Desig=
ner Living Inc. &lt;ps-B1104EFE88764F3DB20178FD0E497001@relay.walmart.com&g=
t; wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div dir=3D"l=
tr">=EF=BB=BF<p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in;=
background:white"><span style=3D"font-family:'Arial','sans-serif';color:bla=
ck">Hello Emily,</span></p><p style=3D"margin-top:5px;margin-bottom:5px;mar=
gin-left: 0in;background:white;font-variant-ligatures: normal;font-variant-=
caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-widt=
h: 0px;word-spacing:0px"><span style=3D"font-family:'Arial','sans-serif';co=
lor:black">&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom:5px;ma=
rgin-left: 0in;background:white;font-variant-ligatures: normal;font-variant=
-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-wid=
th: 0px;word-spacing:0px"><span style=3D"font-family:'Arial','sans-serif';c=
olor:#333333">Thank you for your email.</span></p><p style=3D"margin-top:5p=
x;margin-bottom:5px;margin-left: 0in;background:white;font-variant-ligature=
s: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-=
webkit-text-stroke-width: 0px;word-spacing:0px"><span style=3D"font-family:=
'Arial','sans-serif';color:#333333">We are sorry to hear of your dissatisfa=
ction.&nbsp;Please give us a chance to make it right. Please advise if we s=
hipped the wrong item to you. If so; please&nbsp;send pictures of the box u=
pc label ( item number) and a picture of the item inside of the box to&nbsp=
;our customer service so that we are able to confirm this item. Please repl=
y to this email or send to info@designerliving.com, Monday through Friday f=
rom 7:00 am- 3:30 pm (PST).&nbsp;</span></p><p style=3D"margin-top:5px;marg=
in-left: 0in;margin-bottom:0;background:white;font-variant-ligatures: norma=
l;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-t=
ext-stroke-width: 0px;word-spacing:0px"><span style=3D"font-family:'Arial',=
'sans-serif';color:#333333">&nbsp;</span></p><p style=3D"margin-top:5px;mar=
gin-left: 0in;margin-bottom:0;background:white;font-variant-ligatures: norm=
al;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-=
text-stroke-width: 0px;word-spacing:0px"><span style=3D"font-family:'Arial'=
,'sans-serif';color:#333333">We are sorry for any inconvenience this may ha=
ve caused.&nbsp;</span></p><p style=3D"margin-top:5px;margin-left: 0in;marg=
in-bottom:0;background:white;font-variant-ligatures: normal;font-variant-ca=
ps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width:=
 0px;word-spacing:0px"><span style=3D"font-family:'Arial','sans-serif';colo=
r:black">&nbsp;</span></p><p style=3D"margin-top:5px;margin-left: 0in;margi=
n-bottom:0;background:white;font-variant-ligatures: normal;font-variant-cap=
s: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: =
0px;word-spacing:0px"><span style=3D"font-family:'Arial','sans-serif';color=
:#333333">Thank you,</span></p><p style=3D"margin-top:5px;margin-left: 0in;=
margin-bottom:0;background:white;font-variant-ligatures: normal;font-varian=
t-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-wi=
dth: 0px;word-spacing:0px"><span style=3D"font-family:'Arial','sans-serif';=
color:#333333">Latesia&nbsp;</span></p><p style=3D"margin-top:5px;margin-le=
ft: 0in;margin-bottom:0;background:white;font-variant-ligatures: normal;fon=
t-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-s=
troke-width: 0px;word-spacing:0px"><span style=3D"font-family:'Arial','sans=
-serif';color:#333333">Customer Service Rep.</span></p><p style=3D"margin-t=
op:5px;margin-left: 0in;margin-bottom:0;background:white;font-variant-ligat=
ures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: =
2;-webkit-text-stroke-width: 0px;word-spacing:0px"><span style=3D"font-fami=
ly:'Arial','sans-serif';color:#333333">Designer Living&nbsp;</span></p><p>&=
nbsp;</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Hi <strong>Designer L=
iving Inc.,</strong></p><p><br><br></p><p>You have received an inquiry from=
 <strong>Emily Guerra</strong> <br><br><strong>What I received as not what =
the picture showed and I am so so so dissatisfied!!</strong> <br><br>You ca=
n respond to the customer directly by replying to this email. Please respon=
d to this inquiry within 48 hours based on our <a href=3D"https://sellerhel=
p.walmart.com/s/guide?article=3D000006402">Marketplace Seller Customer Care=
 Requirements</a>. We will keep a copy of each email sent and received to h=
elp resolve disputes, improve customer experience, and assess seller perfor=
mance.</p><p><br><br></p><p>Thank you, <br>Walmart Customer Service Team</p=
><p><br><br></p><p>RefID: B1104EFE88764F3DB20178FD0E497001</p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230203/=
6381099671070825283257190" data-unique-identifier=3D""></p><img width=3D"1p=
x" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwdzEtug=
zAQANDTxEs0Mx6GYeFFQ0DKokrVzwEmxiGWgEgWaZTbN-o7wEsBpamZWgBxY7CLF04uBwLyQOCR=
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__xTvV" data-unique-identifier=3D"">
</div></blockquote></div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"=
http://cccp.relay.walmart.com/o/eJwdy8GKwjAQANCvMccyM5k000MOa01hwYO4XzAmqQZ=
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