Delivered-To: info@designerliving.com Received: by 2002:ad4:4245:0:b0:537:7a7d:8b8b with SMTP id l5csp1288727qvq; Fri, 27 Jan 2023 10:15:53 -0800 (PST) X-Google-Smtp-Source: AMrXdXvEMw8fmK6LIfJe02xHYpQhAicPPRXHKLmr1qLcYTFWJm5YSRccl9fYHb+Ike6Z2xTh7QhI X-Received: by 2002:a25:b214:0:b0:800:b82c:9918 with SMTP id i20-20020a25b214000000b00800b82c9918mr4853448ybj.1.1674843353441; Fri, 27 Jan 2023 10:15:53 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1674843353; cv=none; d=google.com; s=arc-20160816; b=x913MuKTRlogyIjM+3Enak14mEFiyeeIU3HCjae2fb3x+kSFhXfHSg6QBesdk6tbSY jqIMqbUjLOBCYxa2q8oAkkeAgGds3NzjsA+83Jlpf1A1+Bfuy9hPr2iPbEC5gDuIlkZZ zWGChhQ0j+Dw0nPP5OJL9LgvsT+/vNWVOa1Ilz0EHKPMFFZ03NXYg0OIrn8igk6rOhhs TlDFGE8T0kqHu9YPioPj1JQAJwsAtGpul0xSJ2elLYj/AprSId9NLcv+IPQNcxg7X0Tp 8AfD0Mr0jFSCBJa30ugR78DxfzV8jwy3ZlsFoKVaLujXI+Cfffm+ISRtLve9ASfk0cFO ARXg== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=content-transfer-encoding:message-id:to:from:subject:mime-version :date:sender:dkim-signature; bh=HnsP33qcLQbCYWOgppE1oECxT1wJSaan+128x0jAIoc=; b=Q4pntPg1t28B4//MGe4aVuXeEz35jMAYQOgC/fv0Ag8XL2e/J057lRA0HmMNAnhGtS 134fCXx7A+3cm9wmckMae5VUpK9NwoD2cgeJ04I7H10qzvncoiVQkrBTOC0NQUcUOUo8 vhOtirZAEocv/9fwLayKbgJtSMEz2Zo+yFXRr2KJN451FCiltWk3/pHblxb4aBzqlwfv PuRf0cNqsPtjkGwnbJ3xZE7Uepm5QovVOjPzK4lrhgYdf7gzN84FX8nTdiaVmhsje66W ONecsUAA9xNRM5AiWn40IopO42WcK67SDMFvvPwSFrnsXNV9O/aA/HGgYr1WO1+dbyH7 FDMQ== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=uc83TCFc; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 161.38.195.100 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com Return-Path: Received: from m195-100.mailgun.net (m195-100.mailgun.net. [161.38.195.100]) by mx.google.com with UTF8SMTPS id o81-20020a257354000000b006f406644a6dsi5976218ybc.493.2023.01.27.10.15.53 for (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Fri, 27 Jan 2023 10:15:53 -0800 (PST) Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 161.38.195.100 as permitted sender) client-ip=161.38.195.100; Authentication-Results: mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=uc83TCFc; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 161.38.195.100 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1674843352; x=1674850552; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=HnsP33qcLQbCYWOgppE1oECxT1wJSaan+128x0jAIoc=; b=uc83TCFcVq/kWUQMUutCxzPAUpbNo5m0Apskwo8y4sEpxEkLisyQzsPMtLA0BFrcYzgcNhbX U0qWQqkltsbCUiPLRF60dAcu7hFhb4d5a8X4IHbjwQ19YqziYqUIFbEw/0OkpJ9ABPRUxYk6 cQ4sYPQXfiFcEuUtmdDDPAElzKc= X-Mailgun-Sending-Ip: 161.38.195.100 X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: from ( []) by 7ea7056efe71 with HTTP id 63d414d7313e4dacb640600b; Fri, 27 Jan 2023 18:15:51 GMT Sender: c-0CA7D7F9850A49E781FA8C61B0426AC5@relay.walmart.com Date: Fri, 27 Jan 2023 18:15:51 +0000 Mime-Version: 1.0 Subject: Re: Please contact the customer - Return/Replace - Incorrect Size/Item Received #Ref 2023012500295587 From: Ella Jones To: Designer Living Inc. X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "0CA7D7F9850A49E781FA8C61B0426AC5"} Message-Id: <20230127181551.d5151654ae5d9f9a@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable
Hello is there where did you guys can come and pick up the item becaus= e I don=E2=80=99t have a vehicle to take the item back to like the store or= anything so

You have a message from Designer Living Inc. - Walmart.com  =


Sales Order Id:  200010754539221
Item:   Comfort Spaces Natalie Microfiber 9-Piece Flo= ral Blue/Red Comforter Set with Sheet Set, Queen, Size: Queen


Hello Walmart Team/ Ella,<= /span>

 

Customer Order Number: 200010= 754539221

Purchase Order No: 108802379152362


Thank you for your order with Designer Living.=

The fastest way to en= sure you get what you want is to return the item you have, and once the ret= urn is accepted, make a separate purchase for the new item.

 

Thank you,

Latesia 

Customer Service Rep.

Designer Living 

 


=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D


Dear Designer Living Inc. 


**= THIS IS AN ESCALATION **


This is Walmart Customer Care, c= ontacting you on behalf of the customer for the order below. The customer i= s receiving a copy of this message.


Customer Name= : Ella Jones

Customer Order Number:&nb= sp;200010754539221

Purchase Order No: 108802379= 152362

Reason for Contact:  Return/Replace - I= ncorrect Size/Item Received

Item name/number:  = ; Comfort Spaces Natalie Microfiber 9-Piece Floral Blue/Red Comforter Set w= ith Sheet Set, Queen, Size: Queen/1772840977

Agent message: =   costumer order the incorrect size she wants to see if you c= an replace it with correct size which is a king or give a full refund pleas= e proceed with this order



What you need= to do now:

1. Reply to this message to contact the customer= , and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requireme= nts.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Customer Service Team

3D""
3D""