Subject: Please contact the customer - Return/Replace - Incorrect Size/Item Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 25 Jan 2023 21:06:17 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Ella Jones

Customer Order Number: 200010754539221

Purchase Order No: 108802379152362

Reason for Contact:  Return/Replace - Incorrect Size/Item Received

Item name/number:   Comfort Spaces Natalie Microfiber 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Queen, Size: Queen/1772840977

Agent message:   costumer order the incorrect size she wants to see if you can replace it with correct size which is a king or give a full refund please proceed with this order

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team