On Tue, Jan 24, 2023 at 1:08 PM Designer Living Inc.= <s-703ACF150E624B0B9174F4C68F92BB8F@relay.walmart.com> wrote:

Hello Redd,
<= p style=3D"margin-top:5px;margin-bottom:5px;background-color:white">&n= bsp;
Thank you for your email.
Unfortunately, since FedEx= confirmed the delivery of this order we will not be able to further this c= laim. You may want to file a police report and a claim with your homeowners= insurance.

Thank you,
Latesia
= Customer Service Rep.
Designer Living

=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

I=E2=80=99m glad you sent an image b= ecause I did not receive that photo and I have asked my neighbors they told= me no they didn=E2=80=99t see anything and I haven=E2=80=99t either . Have= n=E2=80=99t seen either of those packages

On Tue, Ja= n 24, 2023 at 11:31 AM info@designerliving.com <s-703ACF150E624B0B9= 174F4C68F92BB8F@relay.walmart.com> wrote:
=
You have a message from Designer Living Inc. - Walmart.com
=

Sales Order Id: 200010753= 135579
Item: Comfort Spaces Vivian Microfibe= r 4-Piece White/Silver Geometric Comforter Set, Full/Queen, Size: Full/Quee= n, Actual Color: White/Silver

Hello Walmart Team / Redd,
&= nbsp;
Thank you for your email. Per the FedEx tracking details, = the Walmart order # 200010753135579 was delivered to the address listed on = the order. FedEx confirmed receipt of delivery by the photos taken below. F= edEx Tracking # 393610997136.

Package was left at front door.<= /span>
We ask that you please check with family, friends, and nearby neighbor= s to see if someone retrieved the packages on your behalf.

Th= ank you,
Latesia
Customer Service Rep.
Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living = Inc.

** THIS IS AN ESCALATION **

Th= is is Walmart Customer Care, contacting you on behalf of the customer for t= he order below. The customer is receiving a copy of this message.
Customer Name: Redd Coleman
Customer Order Number: 200010753135579
Purc= hase Order No: 108801973277416
Reason for Cont= act: Damaged/Missing Parts/Not Received
Item = name/number: Comfort Spaces Vivian Microfiber 4-Piece White= /Silver Geometric Comforter Set, Full/Queen, Size: Full/Queen, Actual Color= : White/Silver/1502044816
Agent message: cus= tomer has not received this item and asking for the refund, please resolve = this issue for the customer and refund for the item

What you need to do now:
1. Reply to this messa= ge to contact the customer, and do so within 48 hours, per the guidelines o= utlined in the Marketplace Sell= er Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Th= ank you,
Your Walmart Customer Care Team

Walma= rt Customer Service Team