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Date: Tue, 24 Jan 2023 17:32:51 +0000
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Subject: Re: Please contact the customer - Damaged/Missing Parts/Not
 Received #Ref 2023012400295466
From: Redd Coleman <c-703ACF150E624B0B9174F4C68F92BB8F@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">I=E2=80=99m glad you sent an image because I did not rece=
ive that photo and I have asked my neighbors they told me no they didn=E2=
=80=99t see anything and I haven=E2=80=99t either . Haven=E2=80=99t seen ei=
ther of those packages&nbsp;</div><div><br><div class=3D"gmail_quote"><div =
dir=3D"ltr" class=3D"gmail_attr">On Tue, Jan 24, 2023 at 11:31 AM <a href=
=3D"mailto:info@designerliving.com">info@designerliving.com</a> &lt;<a href=
=3D"mailto:s-703ACF150E624B0B9174F4C68F92BB8F@relay.walmart.com">s-703ACF15=
0E624B0B9174F4C68F92BB8F@relay.walmart.com</a>&gt; wrote:<br></div><blockqu=
ote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left-wid=
th:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,2=
04,204)"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010753135579</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Vivian Microfiber 4-Piece Whit=
e/Silver Geometric Comforter Set, Full/Queen, Size: Full/Queen, Actual Colo=
r: White/Silver </div>
    <div><br></div>
    <div><br></div>

<div> <p style=3D"margin-top:5px;margin-bottom:5px;background-color:white">=
<span style=3D"font-size:16px;font-family:Arial,sans-serif;color:black">Hel=
lo Walmart Team / Redd,</span></p><p style=3D"margin-top:5px;margin-bottom:=
5px;background-color:white"><span style=3D"font-size:16px;font-family:Arial=
,sans-serif;color:black">&nbsp;</span></p><p style=3D"margin-top:5px;margin=
-bottom:5px;background-color:white"><span style=3D"font-size:16px;font-fami=
ly:Arial,sans-serif;color:black">Thank&nbsp;you for your email.&nbsp;Per th=
e FedEx tracking details, the Walmart order # 200010753135579 was delivered=
 to the address listed on the order. FedEx confirmed receipt of delivery by=
 the photos taken below. FedEx Tracking # 393610997136.&nbsp;</span></p><p =
style=3D"margin-top:5px;margin-bottom:5px;background-color:white"><span sty=
le=3D"font-size:16px;font-family:Arial,sans-serif;color:black"><br></span><=
/p><p style=3D"margin-top:5px;margin-bottom:5px;background-color:white"><sp=
an style=3D"font-size:16px;font-family:Arial,sans-serif;color:black">Packag=
e was left at front door.</span></p><p style=3D"margin-top:5px;margin-botto=
m:5px;background-color:white"><span style=3D"font-size:16px;font-family:Ari=
al,sans-serif;color:black"><img src=3D"https://eecsystem.com/AttachedFilesU=
S/EmailFile%5CSend%5C2023%5C01%5C24%5C09%5C80ad89d7-8196-4ab7-8740-c0b81e7b=
acd5download.jpg" title=3D"download.jpg" alt=3D"download.jpg" style=3D"font=
-family: Arial, sans-serif;"></span></p><p style=3D"margin-top:5px;margin-b=
ottom:5px;background-color:white"><span style=3D"font-size:16px;font-family=
:Arial,sans-serif;color:black">We ask that you please check with family, fr=
iends, and nearby neighbors to see if someone retrieved the packages on you=
r behalf.&nbsp; </span></p><p style=3D"margin-top:5px;margin-bottom:5px;bac=
kground-color:white"><span style=3D"font-size:16px;font-family:Arial,sans-s=
erif;color:black"><br></span></p><p style=3D"margin-top:5px;margin-bottom:5=
px;background-color:white"><span style=3D"font-size:16px;font-family:Arial,=
sans-serif;color:black">Thank you,</span></p><p style=3D"margin-top:5px;mar=
gin-bottom:5px;background-color:white"><span style=3D"font-size:16px;font-f=
amily:Arial,sans-serif;color:black">Latesia&nbsp; </span></p><p style=3D"ma=
rgin-top:5px;margin-bottom:5px;background-color:white"><span style=3D"font-=
size:16px;font-family:Arial,sans-serif;color:black">Customer Service Rep.</=
span></p><p style=3D"margin-top:5px;margin-bottom:5px;background-color:whit=
e"><span style=3D"font-size:16px;font-family:Arial,sans-serif;color:black">=
Designer Living </span></p><p style=3D"margin-top:5px;margin-bottom:5px;bac=
kground-color:white"><span style=3D"font-size:16px;font-family:Arial,sans-s=
erif;color:black">&nbsp;</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br><=
/p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALA=
TION **</p><p><br></p><p>This is Walmart Customer Care, contacting you on b=
ehalf of the customer for the order below. The customer is receiving a copy=
 of this message.</p><p><br></p><p><strong> Customer Name:</strong>&nbsp;Re=
dd &nbsp;Coleman</p><p><strong>Customer Order Number:</strong>&nbsp;2000107=
53135579</p><p><strong>Purchase Order No:</strong>&nbsp;108801973277416</p>=
<p><strong> Reason for Contact: </strong>&nbsp;Damaged/Missing Parts/Not Re=
ceived</p><p><strong> Item name/number: </strong>&nbsp; Comfort Spaces Vivi=
an Microfiber 4-Piece White/Silver Geometric Comforter Set, Full/Queen, Siz=
e: Full/Queen, Actual Color: White/Silver/1502044816</p><p><strong> Agent m=
essage: </strong>&nbsp; customer has not received this item and asking for =
the refund, please resolve this issue for the customer and refund for the i=
tem</p><p><br></p><p><br></p><p><strong>What you need to do now:</strong></=
p><p>1. Reply to this message to contact the customer, and do so within 48 =
hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wal=
mart.com/s/guide?article=3D000006402#Customer_Service_Requirements" target=
=3D"_blank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image=
/20230124/6381014942261685178890006"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwdjMsKgzAQRb-mWUoeYyZZZFGDQhelpY8PmGjUgFoIgvTvG8rhbg7cE53QCL=
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jRUIHXhtOiubxnQ_RZk4-A">
</blockquote></div></div>
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