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Date: Mon, 23 Jan 2023 22:11:21 +0000
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Subject: Please contact the customer - Return/Replace - Changed Mind -
 Nothing is Wrong
From: Walmart Customer Care
 <a-63B6B63742E34265BDF5FFA3230376E0@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Maha Alhakim</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010635956645</div>
    <div> <b>Purchase Order No:</b>&nbsp;108801664326976</div>
    <div><b> Reason for Contact: </b>&nbsp;Return/Replace - Changed Mind - Nothing is Wrong</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Albany Cotton 3-Piece Gray Geometric Design Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: Gray/1448168219 </div>
    <div><b> Agent message: </b>&nbsp; customer said she does not longer wants this item, she is expecting to return it within first 30 days after delivery was made, but system does not show an option to return, please let us know if you can accept a return request, thank you. </div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzksKwjAQANDTNMuSmcmnWWTR1hYEF6IniOmkBtoItSjeXvEADx57MFZpgKYBMfmQyCgW2aNEkoCECIBQa9m4pDBwutnoIFRKbryET_0Oyxq2vY6PVdx9JOucdBGdumHjDAeCFInYSSINUWw-l_T46YmfeS68LfmVy_znu-_7_lxRex1Op-Eicol54rIfJ2-oM50hq3AghUZ3h1GPY0u_I1kzyC9urTfd">