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Date: Mon, 23 Jan 2023 22:01:01 +0000
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Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care
 <a-5EA9F542C079429B9D0559EE69BBC272@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Manasi Rathi</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010788598428</div>
    <div> <b>Purchase Order No:</b>&nbsp;108801971005195</div>
    <div><b> Reason for Contact: </b>&nbsp;Damaged/Missing Parts/Not Received</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Marlo Cotton 4-Piece Pink Strawberry Comforter Set with Chenille Trims, Full/Queen, Size: Full/Queen, Actual Color: Pink/1641347736 </div>
    <div><b> Agent message: </b>&nbsp; This is Walmart customer care, customer contact because the customer did not receive the item  and the item was marked as delivered for carrier FEDEX // customer is asking for the refund </div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy8tqAyEUANCvicvhPrxXXLjIWAuFLEL7BU7UVJgYmA4t_fuEnP2pAdVZQSRFU0JurLaaHgiIAYmJAAEnj6JLbraVhYWsHixsdc3_019eb3nbp8v9Zr6DAPhsydWsYLU6RuGmgtAKE7vFbKGPdn_uUn_6ddRt7b99XF99DzHG84GPX-l0Sp-mj0svdewfJUg6-nexFMF5S372byDiU1I_z5EcPQAwSTeC">