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Date: Mon, 23 Jan 2023 17:11:41 +0000
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Subject: Please contact the customer - Ask a question
From: Walmart Customer Care
 <a-3818F7EF24CD40D69BB8973697C22105@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;cesar flores</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010722965318</div>
    <div> <b>Purchase Order No:</b>&nbsp;108801870181894</div>
    <div><b> Reason for Contact: </b>&nbsp;Ask a question</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Vixie Microfiber 2-Piece Reversible Pink/Orange Down Alternative Comforter Set, Twin/Twin XL, Size: Twin/Twin-XL, Actual Color: Pink/Orange/375845017 </div>
    <div><b> Agent message: </b>&nbsp; issue: cx wants to return the item 

resolution: advised will contact the seller and get her back 24hrs 

expectation: agreed </div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy8uKwjAUgOGnMcuSc0lPsshCY4UBF6JPEHNxAjVCpyjz9lNm-_98xcMozI6cBpV9rDRyUc2jRtKABALAMDBXsy0s2dZYJe5YL2WOv8Mnzs-4rEN6PdW3r9neE1JyhlwFuBvRNqEUswWsWdTiW6-vTefy0x69LHN7t_7456sPIVx2tL9N5_N0Va2nlktfv7InC_Yk0wk5HFkfR3c4WCc0OgmIoM0fxGI4hQ">