Subject: Please contact the customer - Ask a question
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 23 Jan 2023 17:11:41 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: cesar flores

Customer Order Number: 200010722965318

Purchase Order No: 108801870181894

Reason for Contact:  Ask a question

Item name/number:   Comfort Spaces Vixie Microfiber 2-Piece Reversible Pink/Orange Down Alternative Comforter Set, Twin/Twin XL, Size: Twin/Twin-XL, Actual Color: Pink/Orange/375845017

Agent message:   issue: cx wants to return the item

resolution: advised will contact the seller and get her back 24hrs

expectation: agreed

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team