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[209.85.220.41]) by mx.google.com with SMTPS id w11-20020a1709029a8b00b00196056b354fsor1055899plp.154.2023.01.23.05.57.25 for (Google Transport Security); Mon, 23 Jan 2023 05:57:25 -0800 (PST) Received-SPF: pass (google.com: domain of lucas.yuan@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20210112.gappssmtp.com header.s=20210112 header.b="oFU/9j7i"; spf=pass (google.com: domain of lucas.yuan@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=lucas.yuan@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20210112.gappssmtp.com; s=20210112; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:from:to:cc:subject:date:message-id:reply-to; bh=xhVGxvILPUNTNDvXXwe3Hv0J591VVYfioWvd86tdon4=; b=oFU/9j7iC830xpHWAFes4VCfeh4SXpm+mYD/y1i/u1EIb7VVUo0VQYRDCuqYPh8zAF IFMVGEB0DDOu9gGKXrOAIpEkFQyz8rqUV+8fTIRrV6dhhRRzjnt6t/w6FKTifbnuNm8S N956nZL/UHVAwQTKrryhnA4fmbehqkvGn19n0ZrHUjLBZsAKbvI+HL4CuabQemAffTdC iSoxX6yDcMTUewoKItKR5Y86iO5dX7ZGEbARcRjo7B4g/vfpx3emmItElS9eM0ulPBL4 6/8pANQkG/pICsVTkfqT+O5KlCBCiVWGG1+bBv0zo03u1aK3qDo+aios3KefJ0Gsi72I +08g== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20210112; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:x-gm-message-state:from:to:cc:subject:date :message-id:reply-to; bh=xhVGxvILPUNTNDvXXwe3Hv0J591VVYfioWvd86tdon4=; b=H6u8BCeaHZagPvk3sF0GOVDwe6svLV5Sfo0VFYX0WaN7afpR1qqR3qXyUpALtTtEJ7 te7Yb708032cRHoAAQx3a0ZXcXJOD84uuiWfUOGvcMmaCMk49ih7qw1jC378cZpU2gnH BDWAAGNYL5VxhG8hcM840t36uK7xEnAZUS/0XZMwjj0+MQJIhm845jDj8dkwWtjUvw6U /vB6L/jt2AOoD+2+J5r1XOOimAf1uAHceeks2dcN9pzYkiDahJdps7iGG9jqB0xQ5Cns yy/n5l/QGXQgDheuBX03qF6Ub+a5SyYvfLZIIb1l+Ce7lb91brBLxjRzZRcT55HqIuTG uezQ== X-Gm-Message-State: AFqh2koUlimJCKsjc8s6j2k8LxqdOltAKGj49zbeod2DnLHVDDsiyXFc i8bQ00IKETZDpirV9jTK14/im6ji/ZkQDGpam5FXxB1R9wRaGA== X-Google-Smtp-Source: AMrXdXuzGLd7UsgvCG1RvJNVRPDCTyoPCwIL+4aV5CPv7oWWxKSEa30eG//rvobnzsEX5Et35IZp46ExPBj8WxaHhvg= X-Received: by 2002:a17:90a:fa8e:b0:228:d2f8:410f with SMTP id cu14-20020a17090afa8e00b00228d2f8410fmr3466978pjb.179.1674482244369; Mon, 23 Jan 2023 05:57:24 -0800 (PST) From: Lucas Yuan References: <9319051a71a620b5@b3a8d66be3c15988> In-Reply-To: <9319051a71a620b5@b3a8d66be3c15988> MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 thread-index: AQJ8zYXHtM0Uq5OUY8HQS1N0uJHr761kyblw Date: Mon, 23 Jan 2023 07:57:21 -0600 Message-ID: Subject: RE: FW: Your order was not placed successfully D2312101ED #Ref 2023012200295312 To: info@designerliving.com Content-Type: multipart/related; boundary="0000000000005bf53705f2eec7f2" --0000000000005bf53705f2eec7f2 Content-Type: multipart/alternative; boundary="0000000000005bf53505f2eec7f1" --0000000000005bf53505f2eec7f1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there, I received below note when I tried to update my payment card. Please help fix this. Also, I canceled order D231210ED, please let me know once fixed so I can re-order them. Please let me know if you have any questions. Sincerely, Lucas Yuan *From:* info@designerliving.com [mailto:info@designerliving.com] *Sent:* Monday, January 23, 2023 6:28 AM *To:* lucas.yuan@jlahome.com *Subject:* RE:FW: Your order was not placed successfully D2312101ED #Ref 2023012200295312 Hello Lucas, Thank you for your order with Designer Living! We are writing to inform you that your order came through as an Invalid Payment. There are a number of reasons why this may occur: =C2=B7 The Billing address does not match that of the credit = card being used either due to a PO Box or a previous address associated with the credit card =C2=B7 You received a new credit card that has not been activa= ted yet =C2=B7 The card has expired =C2=B7 The card number or 3-digit code was typed incorrectly =C2=B7 You are using an international credit card rather than = a U.S. credit card =C2=B7 You are using a Gift card If you feel that one of the above reasons pertains to you, please use an alternate credit card or update the billing address that matches the credit card you are using. Below are the instructions on how to update your billing address: =C2=B7 Log into your account =C2=B7 Click on *your account* located at the top of the page =C2=B7 Choose *your orders* from the drop-down menu =C2=B7 Click on *pay again* (orange tab) =C2=B7 Update your billing address and re-enter your credit ca= rd information =C2=B7 Place order If you are still experiencing problems, please contact Customer Service by e-mailing us at info@designerliving.com or by clicking on the Live Chat link at www.designerliving.com. You can also reach us toll free at 1-888-879-8790. If the order is not corrected within 24 hours we will have to cancel. Sincerely, Latesia Customer Service Rep Desgi =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello, I am not able to update my credit card online for my order D231210ED. Please help advise. Please let me know if you have any questions. Sincerely, Lucas Yuan *From:* noreply@designerliving.com [mailto:noreply@designerliving.com] *Sent:* Sunday, January 22, 2023 1:38 AM *To:* lucas.yuan@jlahome.com *Subject:* Your order was not placed successfully D2312101ED [image: Image removed by sender. DesignerLiving LOGO] NEW | BEDDING | FURNITURE | HOME DECOR | SALE BEDDING | FURNITURE | HOME DECOR NEW | SALE Hi lucas.yuan, We would like to inform you that your order was *not placed successfully* w= ith Designer Living as your Payment Authorization was returned as *Invalid* . In order to complete your order, please follow these steps immediately: 1. Log in and go to Your Account 2. Choose Your Orders from the dropdown menu 3. Look up the order that has the payment issue and click on =E2=80=9CPleas= e update payment information=E2=80=9D 4. Update your billing address and re-enter your credit card information 5. Place order If you are still experiencing problems, please contact Customer Service by e-mailing us at *info@designerliving.com * or you may reach us at *1.888.879.8790 (MON ~ FRI 10:00 AM ~ 6:30 PM EST AND 7:00 AM ~ 3:30 PM PST).* Please note: We can only hold the order in our system for 24 hours. If the billing information is not updated within 24 hours of placing your order, it will be *canceled* and you will need to place a new order. Thank you for shopping at DesignerLiving.com! Designer Living Customer Service info@designerliving.com 1.888.879.8790 Order Summary Order Date: 2023-01-22T07:35:47.0870000|Order #: D2312101ED Shipping Address: Lucas Yuan 10513 Sprinkle Cutoff Rd Austin, TX, 78754 US 4083864585 <6666666666> lucas.yuan@jlahome.com Shipping Method: Free Shipping Items Regular Price: $4,005.40 Discount: -$1,734.92 Coupon: -$1,135.24 Sales Tax: $0.00 Shipping Fee: $0.00 Require Signature: $0.00 Order Total: $1,135.24 Designer Living Dollars: -$0.00 Vocher or Gift Card: -$0.00 Charged $1,135.24 [image: Image removed by sender.] Blaze Triangle Wood End Table INK+IVY SIZE:See below COLOR:Brown QTY:1TOTAL:$79.50 [image: Image removed by sender.] Blaze Triangle Wood Coffee table INK+IVY SIZE:See below COLOR:Brown QTY:1TOTAL:$114.50 [image: Image removed by sender.] Parker Dining Table Madison Park SIZE:See below COLOR:Off-White/Pecan QTY:1TOTAL:$307.00 [image: Image removed by sender.] Novak Dining Side Chair (set of 2) INK+IVY SIZE:See below COLOR:Grey QTY:2TOTAL:$454.00 [image: Image removed by sender.] Sophie Talas Trellis Area Rug Madison Park SIZE:6x9' COLOR:Cream QTY:1TOTAL:$140.25 [image: Image removed by sender.] Faith Persian Bordered Traditional Woven Area Rug Madison Park SIZE:3x8' Runner COLOR:Blue/Red QTY:1TOTAL:$39.99 [image: Image removed by sender. Write a Review. Win $500 Monthly.] [image: Image removed by sender. Write a Review. Win $500 Monthly.] [image: Image removed by sender. Earn Rewards. Designer Living Dollars.] [image: Image removed by sender. Earn Rewards. Designer Living Dollars.] [image: Image removed by sender. Get Inspired. Home Inspirations.] [image: Image removed by sender. Get Inspired. Home Inspirations.] [image: Image removed by sender. Refer a Friend.] [image: Image removed by sender. Add $15 to your account!] [image: Image removed by sender. Write a Review. Win $500 Monthly.] [image: Image removed by sender. Write a Review. Win $500 Monthly.] [image: Image removed by sender. Earn Rewards. Designer Living Dollars.] [image: Image removed by sender. Earn Rewards. Designer Living Dollars.] [image: Image removed by sender. Get Inspired. Home Inspirations.] [image: Image removed by sender. Get Inspired. Home Inspirations.] [image: Image removed by sender. Refer a Friend.] [image: Image removed by sender. Add $15 to your account!] [image: Image removed by sender. DesignerLiving LOGO] [image: Image removed by sender. Instagram] [image: Image removed by sender. Facebook] [image: Image removed by sender. Youtube] [image: Image removed by sender. Pinterest] [image: Image removed by sender. Twitter] 550 Northport Parkway Port Wentworth, GA 31407 USA Manage Profile & Unsubscribe =C2=A92022 Designer Living Inc. --0000000000005bf53505f2eec7f1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hi= =C2=A0 there,

= =C2=A0

I receiv= ed below note when I tried to update my payment card. Please help fix this.= Also, I canceled order D231210ED, please let me know once fixed so I can r= e-order them.

=

=C2=A0

Please let me know if you have any que= stions.

=C2=A0=

Sincerely,

Lucas Yuan

=C2=A0

From: info@design= erliving.com [mailto:info@de= signerliving.com]
Sent: Monday, January 23, 2023 6:28 AM
= To: lucas.yuan@jlahome.com=
Subject: RE:FW: Your order was not placed successfully D2312= 101ED #Ref 2023012200295312

=C2=A0

<= span style=3D"font-size:10.0pt;font-family:"Arial","sans-ser= if"">Hello Lucas,

=C2=A0

Thank you for your order with Designer Living!

= =C2=A0

We are writing to inform you that your order= came through as an Invalid Payment.=C2=A0 There are a number of reasons wh= y this may occur:

=C2=A0

=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 The Billing address does not =C2=A0 =C2=A0 =C2=A0match that = of=C2=A0 the credit card being used either due to a PO Box or a =C2=A0 =C2= =A0 =C2=A0previous address associated with the credit card

=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 = You received a new credit card =C2=A0 =C2=A0 =C2= =A0that has not been activated yet

= =C2=B7=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 The card has expired

= =C2=B7=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 The ca= rd number or 3-digit code =C2=A0 =C2=A0 =C2=A0was typed incorrectly<= /p>

=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0 You are using an international =C2=A0 = =C2=A0 =C2=A0credit card rather than a U.S. credit card

<= span style=3D"mso-list:Ignore">=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 You are using a Gift card

=C2=A0

If you feel that one of= the above reasons pertains to you, please use an alternate credit card or = update the billing address that matches the credit card you are using.=C2= =A0 Below are the instructions on how to update your billing address:

=C2=A0

=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 Log into your account

=C2=B7=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 Click on your account =C2=A0 =C2=A0 =C2=A0located at the top of t= he page

=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0 Choose your orders from =C2=A0 =C2=A0 =C2=A0the drop-down menu

=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 Click on pay again (orange =C2=A0 =C2=A0 =C2=A0tab)

=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0 Update your billing address and =C2= =A0 =C2=A0 =C2=A0re-enter your credit card information

<= span style=3D"mso-list:Ignore">=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 Place order

=C2=A0

If you are still experiencing pr= oblems, please contact Customer Service by e-mailing us at info@designerliving.com or by clicking on= the Live Chat link at www.designerl= iving.com. You can also reach us toll free at 1-888-879-8790.

=C2=A0

If the order is not co= rrected within 24 hours we will have to cancel.

=C2= =A0

Sincerely,

Latesia

Customer Service Re= p

Desgi

=C2=A0

=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

=C2=A0

Hello,

=C2=A0

I am not able to update my credit card online for my order D231210ED. Plea= se help advise.

Please let me know if you have any questions. =

=C2=A0

Sincerely,

=C2=A0

Lucas Yuan

=C2=A0

From: noreply@designerliving.com [mail= to:noreply@designerliving.com= ]
Sent: Sunday, January 22, 2023 1:38 AM
To: lucas.yuan@jlahome= .com
Subject: Your order was not placed successfull= y D2312101ED

=C2=A0

=

3D"Image=

NEW

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0

BEDDING

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0

FURNITURE

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0

HOME=C2=A0DECO= R

=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2= =A0=C2=A0=C2=A0

SALE

= =C2=A0

BEDDING<= /a>

=C2=A0|=C2=A0

FURNITURE

= =C2=A0|=C2=A0

H= OME DECOR

=C2=A0

NEW

=C2=A0|=C2=A0

SALE

=C2=A0

1. Log in and go to Your Account

Designer Living

Hi lucas.yuan,

We would like to inform you that your order was=C2=A0<= em>not placed successfully=C2=A0with Designer Living as your Payment A= uthorization was returned as=C2=A0Invalid=C2=A0. In order to compl= ete your order, please follow these steps immediately:

2. Choose Your Orders from the dropdown menu

3. Look up the order that has the payment issue and click on =E2=80= =9CPlease update payment information=E2=80=9D

4. Update your billing address and re-enter your credit card information=

5. Place order

If you are still experiencing problems, please contact Custome= r Service by e-mailing us at=C2=A0info@designerliving.com=C2=A0or you may reach us at=C2=A01.888.879.8790 (MON ~ FRI 10:00 AM ~ 6:30 PM EST AND 7:00 AM ~ 3:30 PM PST= ).

Please note: We can only hold t= he order in our system for 24 hours. If the billing information is not upda= ted within 24 hours of placing your order, it will be=C2=A0canceled=C2=A0and you will need to place a new order.

Thank you for shopping at DesignerLiving.com!

Customer Servi= ce

info@designerliving.com

1.888.879.= 8790

=C2=A0

=C2=A0

Order Summary

Order Date: = 2023-01-22T07:35:47.0870000|Order #: D2312101E= D

= =C2=A0

=C2=A0

=

Shipping Address:

Lucas Yuan

10513 Sprinkle Cutoff Rd

Austin, TX, 78754

US

4083864585

lucas.yuan@jlahome.com

<= /table>

=C2=A0

=

Shipping Method:

Free Shipping

<= /table>

=C2=A0

=C2=A0

Items

Regular Price:

$4,005.40

Discount:=

-$1,734.92

Coupon:

-$1,135.24

Sales Tax:=

$0.00

Shipping Fee:

$0.00

Require Signat= ure:

$0.00

=C2=A0

Designer Living Dollars:

Order Total:

$1,135.24

-$0.00

Voch= er or Gift Card:

-$0.00

Charged

$1,135.24

=C2=A0

=C2= =A0

3D"Image

Blaze Triangle Wood End Table

INK+IVY

<= span class=3D"fl">SIZE:See below COLOR:Brown

QTY:1<= /span>TOTAL:$79.50

<= /td>

=C2=A0

<= tr>

3D"Image

Blaze Triangle Wood Coffee table

INK+= IVY

SIZE:See below= COLOR:Brown

QTY:1TOTAL:$114= .50

=

=C2=A0

<= a href=3D"https://www.designerliving.com/products/madison-park/parker-dinin= g-table/b31/13073#!id/738077" target=3D"_blank">3D"=

Parker Dining Table

Madison P= ark

SIZE:See below= COLOR:Off-White/Pecan<= /span>

=

QTY:1TOTAL:$307.00

=C2=A0<= /p><= /tr>

3D"Image

Novak Dining Side = Chair (set of 2)

INK+IVY

SIZE:See below COLOR:Grey

QTY:2TOTAL:$454.00

=C2=A0

3D"Image

Sophie Talas Trellis Area Rug

Madison Park

SIZE:6x9' = COLOR:Cream

QTY:1TOTAL:$140.25

=C2=A0

=3D"Image

Faith Persian Bordered Tradition= al Woven Area Rug

Madison Park

<= p class=3D"MsoNormal" style=3D"line-height:15.0pt">SIZE:= 3x8' Runner COLOR:<= /span>Blue/Red

QTY:1TOTAL:$39.99

=C2=A0

<= td style=3D"padding:0in 0in 0in 0in">

3D"Image

<= /tr>

=C2= =A0

3D"Image

=C2=A0

<= td style=3D"padding:0in 0in 0in 0in">

3D"Image

=
3D"Image

=C2=A0

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Port Wentworth, GA 31407 USA

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