Delivered-To: info@designerliving.com Received: by 2002:a0c:e80f:0:b0:534:ec45:3e64 with SMTP id y15csp128116qvn; Tue, 17 Jan 2023 20:22:25 -0800 (PST) X-Google-Smtp-Source: AMrXdXs/LrcVejDieam3wjnGdvOoE2F1gEIPA2RRLAKNHhEcbgzrFRgFMQQwj7p2rHxlKwLEz6nz X-Received: by 2002:a05:6808:91:b0:360:e121:1eab with SMTP id s17-20020a056808009100b00360e1211eabmr524088oic.5.1674015745316; Tue, 17 Jan 2023 20:22:25 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1674015745; cv=none; d=google.com; s=arc-20160816; b=baIFDong7ZPZUxsm0npD/j9mN5B0eyMgHfvRMImiW3uRD5Hr7YidkT4setipUg9fSJ jv4jzZ0MWLwM3oMwNRxWhNeyEop0wLlIrc6yk04JPqFw6qnN4lpHOb51iL0XlFGg68B7 dgS7Y++0LN9sUZ0UG+QOQnFq0nxPfp/WfL2dbpR2wvUzJPLmj3yoodmVJKc8BkZKZgyr bJ0H1L0DTozGiH44SuTegE+mvZu/7BIZLA9a1q0G7as2MEKfkUxHnWgrPGIxXwn3uWZc viUybbjxh0+HdmpS+cddAyzYO63qyl4tvLaqOEKJEqieQUS1IL1mTnvG1/NV2Xilwwb1 kosw== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=content-transfer-encoding:message-id:to:from:subject:mime-version :date:sender:dkim-signature; bh=NO58p3xjVQB8etQl96EI+Obl6hzs9tzrDc2J4xyo7R8=; b=CcKu1ck3lW0KvQri5aOjhpOLVm2SCeCrqfwoSENMIcZ2i0M0IFZJKg1VlsE8nUMzN/ rKETj22TRTnZ/g95x86OZMew6L8JywSaF509Vy78oJSc+Rfg0WfxTAQ1ufpESlZoXmOI ZRDJRUjcyGjNkVf4kYlfyyvbBdSLcGIzgVtHy7Mmm+VJXtQ3FtpWkpYqFnA00Oe0fK5e 7TZZx9In3KfX/NJgt8NZ914nVXsKNcFTgquteEhClt32ltUcJdmVtrPcXXXf8mTAGP19 tSmAYrFsuefgJai8w7gqn9Rpflwqy2fGze5JWJtkF4CmlRn5FIWUvoAV2Bb8MaWRm5s6 xyDQ== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=KrHQTNPD; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.88 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com Return-Path: Received: from m42-88.mailgun.net (m42-88.mailgun.net. [69.72.42.88]) by mx.google.com with UTF8SMTPS id j18-20020aca1712000000b00369a6f371d8si2545238oii.160.2023.01.17.20.22.25 for (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Tue, 17 Jan 2023 20:22:25 -0800 (PST) Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.88 as permitted sender) client-ip=69.72.42.88; Authentication-Results: mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=KrHQTNPD; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.88 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1674015744; x=1674022944; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=NO58p3xjVQB8etQl96EI+Obl6hzs9tzrDc2J4xyo7R8=; b=KrHQTNPDdbohPxuXsZrr/Lma78JY5Xsa6sTTKVBkCiYKG7i5FyY09HC/DSBEw/S9KQSgUYIX ZzhHku6+wRLdAthaBPed/vpbjSCsbYFG+/8cYb84CcB8ntHHXOQUGVOz7AHHCdSU/cl5HdQ7 fsRNggo2K51WbmDCfRd9Lp7T8n4= X-Mailgun-Sending-Ip: 69.72.42.88 X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: from ( []) by f31b252b8834 with HTTP id 63c774008a1403ac170abc0e; Wed, 18 Jan 2023 04:22:24 GMT Sender: c-B97E958C13414D45AAE49B9F4E442332@relay.walmart.com Date: Wed, 18 Jan 2023 04:22:24 +0000 Mime-Version: 1.0 Subject: Re: RE:Re: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023011200294721 From: Donna Pruitt To: Designer Living Inc. X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "B97E958C13414D45AAE49B9F4E442332"} Message-Id: <20230118042224.d823369782d52ad1@relay.walmart.com> Content-Type: text/html; charset="ascii" Content-Transfer-Encoding: quoted-printable Got it and I am very happy with it. Love it. I would be more than happy to = write a good review for you. 
Thank you! 


On Mon, Jan 16, 2= 023 at 11:09 AM, Designer Living Inc.
<s-B97E958C13414D45AAE49= B9F4E442332@relay.walmart.com> wrote:

Hello Donna,


= Thank you for confirming.


Thank you,

= Latesia 

Customer Service Rep.

Designer Living 



=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Th= ank you. It was received this morning. At no time did I feel that this was = your fault nor walmarts fault in the delay. Fed ex had sent an email saying= it would arrive yesterday and it did not. I was prepared to wait until the= initial date was given for delivery. Thank you for your time and assistanc= e to this matter.

Donna Pruitt

<= /p>

S= ent from the all new AOL app for Android


=

On Fri, Jan 13, 2023 at 11:38 A= M, info@designerliving.com

You have a message from Designer Living= Inc. - Walmart.com  



Sales Order Id:  200010701764149

Item:   Comfort Spaces Cavoy 5 Piece Tufted Comfort= er Set, King, Grey, Size: King, Actual Color: Grey



Hello Walma= rt Team / Donna,

 

Thank you for your email. Per = the FedEx tracking details, the Walmart order # 200010701764149 was deliver= ed to the address listed on the order. FedEx confirmed receipt of delivery = by the photos taken below. FedEx Tracking # 393232442725. 

<= p style=3D"margin-top:5px;margin-bottom:5px;background:white;">

Package left at front door.

3D"dow=


<= /span>

<= span style=3D"font-size:16px;color:black;">We ask that you please check wit= h family, friends, and nearby neighbors to see if someone retrieved the pac= kages on your behalf. 

Tha= nk you,

Latesia 

=

Customer Service Rep.

Designer Living 


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D


Dear Designer Livi= ng Inc. 


** THIS IS AN ESCALATION **


This is Walmart Customer Care, contacting yo= u on behalf of the customer for the order below. The customer is receiving = a copy of this message.


Customer N= ame: Donna Pruitt

Customer Order Number: 200010701764149

Purchase Order No: 1088= 01150813621

Reason for Contact:  Damaged/Missi= ng Parts/Not Received

Item name/number:   Comf= ort Spaces Cavoy 5 Piece Tufted Comforter Set, King, Grey, Size: King, Actu= al Color: Grey/850264599

Agent message:   Cust= omer did not receive the item yet. Please update customer for status/tracki= ng of the order. If ever considered lost, please assist customer for refund= or replacement. Kindly contact customer within 24-48 hours. Thank you.

=



What you nee= d to do now:

1. Reply to this message to contact the custome= r, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication wi= thin 48 hours, Walmart may proactively refund the customer.



Thank you, 
Your Walmart Customer Care Team


=3D""



Walmar= t Customer Service Team


3D""

3D""

3D""